General Manager - Flagstaff, United States - Community Choice Financial Family of Brands

Community Choice Financial Family of Brands

Verified Company

Flagstaff, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for performance.

You will coach, develop, and lead your team to reach Company objectives and metrics in a fast-paced, dynamic, and high-energy environment.

Along the way, we'll provide you with a training and development program to help you move your career forward.

Responsibilities:

Oversee, coach, and develop all store Team Members in order to build new business and maintain store profitability. This includes training Team Members on systems, policies, compliance, account management, recovery, and daily performance reports.

Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs). Track, analyze, and train Team Members on various performance reports.

Lead your team to reach or exceed sales goals by selling loan or pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, and hosting and participating in community events.

Supervise and maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.

Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.

Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position.

A full-time work schedule for this position includes, at a minimum, 45-hours per week*.

Qualifications:

High School Diploma or equivalent required
Minimum 2 years of experience and proven success in a supervisory or leadership role
Excellent verbal and written communication skills
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
Ability to work phone, Point of Sale, Microsoft Office, and other systems
Must be at least 18 years of age (19 in Alabama)
Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required (certain state and local applicant exemptions may apply)
Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

Associate degree or higher
Prior leadership experience in a sales or customer serviceoriented position
Experience in retail, sales, or financial industry
Bilingual English/Spanish is a plus and may be required for certain locations

INDMGR

What We Offer:

Our Benefits Include:

A comprehensive new hire training program designed to help set you up for success
Access to a robust learning management system, full of elearning modules and training programs to help boost your professional and personal development
Paid onthejob training & professional development programs
Multiple coverage levels for Medical, Dental, & Vision
Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more
Traditional 401(k) and Roth 401(k) with Company match
Options for Flexible Spending Accounts and Health Savings Accounts
Basic and AD&D Life Insurance
Optional pet insurance
Voluntary benefits, including shortterm and longterm disability insurance, accident, critical illness, and hospital confinement insurance
Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment)
Diverse Culture and Inclusive EnvironmentOur Commitment to Diversity, Inclusion & Belonging

Diversity at the Community Choice Financial Family of Brands is one of the driving forces behind our Company's success and we are committed to hiring, developing, and retaining talent of various backgrounds who demonstrate our shared values.

We have worked to create a welcoming and inclusive environment where Team Members can collaborate freely to help spark innovation, drive creativity, advance their skillset, and move their career forward.

Our commitment to diversity isn't just about the work we accomp