- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
- Secure payment, verifying and adjusting billing as needed
- Provide guests with room and hotel information, directions, amenities and local interests
- Run daily reports, reviewing to see what needs to be communicated to the next shifts staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Accept and record wake-up calls, delivering to the right department
- Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages
- Team-spirited coworkers
- Encouraging leadership
- Support to live a life of wellbeing and happiness
- Opportunities to serve and give back to the community
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
-
Front Desk Agent
3 weeks ago
Blue Sky Hospitality Solutions Weehawken, United States Full time**About the Front Desk Agent Position**: · We're seeking a motivated and friendly Front Desk Agent to join our team. From greeting clients to answering phone calls, you'll be one of the first staff members our customers interact with, so strong customer service skills are a neces ...
-
Front Desk Agent
1 week ago
The Marmara Park Avenue New York, United StatesJob Summary: · We are seeking a dedicated Front Desk Agent to join our team. The objective of Front Desk Agent is to provide information and assistance to all guests and visitors and to offer guest service according to The Marmara Park Avenue standards to achieve a friendly atmos ...
-
Front Desk Agent
2 weeks ago
Fairfield by Marriott New York New York, United States**Job Purpose**: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. · **Responsibilities**: · The Front Office Agent's prima ...
-
Front Desk Agent
3 weeks ago
Fairfield Holland Holland, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 weeks ago
Dylan Hotel NYC New York, United States**Full Time** · **$23/hr** · **Overview**: · The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies a ...
-
Front Desk Agent
2 weeks ago
Courtyard Atlantic City Atlantic City, United StatesCompensation Type: Hourly Highgate Hotels: · **Location**: · Courtyard Atlantic City · 1212 Pacific Ave · Atlantic City, NJ 08401 · Overview: · The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout ...
-
Front Desk Agent
1 week ago
Crescent Hotels & Resorts LLC Newark, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **What will I be doing?** · As a Guest Services Agent, you would be ...
-
Front Desk Agent
2 weeks ago
Crosby Hotel LLC New York, United Statesinterpersonal skills, great attention to detail and is driven by delivering inspirational service. · ***MAIN DUTIES**: · - Ensure all guests and patrons are warmly greeted upon entering and departing the hotel · - Check-in/check-out hotel guest efficiently while extending the hig ...
-
/front Desk Agent/
2 days ago
Bay house New York, United StatesWe are currently looking for Front Desk Agent full or part-time available (Now Hiring) · **Job Types**: Full-time, Part-time · Pay: $ $25.00 per hour · Schedule: · - Monday to Friday · Work setting: · - In-person · Work Location: In person ...
-
Front Desk Agent
1 week ago
MCR Hotels New York, United States**Front Desk Agent**: · 811 7th Avenue, W 53rd St, New York, NY 10019, USA Req #6760 · Friday, May 24, 2024 · - The Front Desk Agent at The Sheraton New York Times Square Hotel is responsible for providing overall positive guest experience while managing the customer-facing admin ...
-
Front Desk Agent
15 hours ago
Golden Nugget Atlantic City, United StatesOverview: · **Front Desk Agent** · A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget hotel and casino. · **Responsibilities**: · - Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State l ...
-
Front Desk Agent
2 weeks ago
Hotel Barrière Fouquet's New York, United StatesHotel Barrière Fouquet's - New York is looking for an experienced and responsible Guest Service Agent. As Guest Services, you will ensure the guests have a great experience. You will exhibit a friendly and professional demeanor in all guest interactions as you document and ensure ...
-
Front Desk Agent
1 day ago
Jade Haifa Studio New York, United States**Job Summary**: · We are seeking a Front Desk Agent/ Esthetician to join our team. · **Duties**: · - Greet clients and visitors with a welcoming demeanor · - Manage appointments and reservations using salon software · - Assist with sales of SPA products and services · - Maintain ...
-
Front Desk Agent
4 days ago
Homewood Suites by Hilton Newark Newark, United StatesThe Front Desk Agent will be responsible for assisting guests in the Front Office Department. At the Front Desk the agent is the first point of contact for the hotel and responsible for providing personalized service to guests upon arrival, during their stay and upon departure. T ...
-
Front Desk Agent
1 day ago
Rosewood Hotel Group New York, United States**General Information**: · - Country/Region- United States of America- Province/City- New York- Location- The Carlyle, A Rosewood Hotel- Department- Rooms - Front Office- Job Type- Full-time Permanent**BEGIN YOUR ROSEWOOD JOURNEY** · We believe that life is made of many journeys: ...
-
Front Desk Agent
1 day ago
Fairfield by Marriott New York Manhattan Times Square - New Yor New York, United States**Job Purpose**: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. · **Responsibilities**: · The Front Office Agent's prima ...
-
Front Desk Guest Service Agent
3 weeks ago
Holiday Inn Express JC Jersey City, United States**Benefits**: · - Flexible schedule · - Free uniforms · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · **Front Desk Agent** · First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're ...
-
Front Desk Agent
2 days ago
Aman New York, United States**Location**: · This position is located at our (corporate office / property XXXXX) in (Place), (Country). · Overview: · At Aman we are on a mission to create the world's ultimate luxury lifestyle brand; hotels, resorts, homes, experiences, and products which transform our guests ...
-
Front Desk Agent
4 days ago
3232 Hotel LLC New York, United States**Benefits**: · - 401(k) · - Employee discounts · - Paid time off · **Duties**: · - Cover front desk at all times, check in guests and monitor who is entering the property · - Provide incoming guests with correct room based on reservation details, as well as information on servic ...
-
Overnight Front Desk Agent
2 weeks ago
Soho Grand Hotel New York, United StatesThe Soho Grand Hotel is seeking an Overnight Front Desk Agent to join their team. The Front Desk Agent plays a vital role in curating a unique experience for our guests, in the hotel, in our local neighborhood and in New York City. We are seeking knowledgeable, dynamic personalit ...
Front Desk Agent - Jersey City, United States - Marriott International Inc
Description
Additional Information Pay: $24.60/hourJob Number
Job Category Rooms & Guest Services Operations
Location The Westin Jersey City Newport, 479 Washington Blvd, Jersey City, New Jersey, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Welcome to our family
As a world-class leader in the travel industry, theres no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.
The impact youll make
No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.
What youll do
Perks you deserve
Well support you in and out of the workplace by offering:
What were looking for
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Youre welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youre important to us. Youll make an impact in your role, and for that, youll be appreciated and valued.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $24.60 to $24.60 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,? begin your purpose, belong to an amazing global?team, and become the best version of you.