Customer Service Representative - American Fork, United States - ROI Solutions

ROI Solutions American Fork, United States

4 days ago

Description

**Customer Service Representative - Solutran**

**Department:** Solutran **Location:** American Fork, UT

We are looking for talented candidates to join our team We have positions available for remote work for anyone living in Utah, Texas, Oklahoma or Ohio

**What We Offer:**

Health, Dental and Vision benefits

option to be paid daily

flexible scheduling

work from home option on select accounts

fun atmosphere with casual dress code for maximum comfort & self-expression

As an agent on the ROI team, youll have the opportunity to learn, grow and progress in your career through one or several of our great departments.

This job is not just for anyone. Were looking for candidates who can learn how to effectively communicate over the phone, in a chat platform and via email ensuring the customer feels like they are our agents first priority at all times.

Hourly wages are determined by experience but range between $11.00 and $13.00.

**Responsibilities and Qualifications:**

have a passion for assisting potential customers

derive satisfaction from achieving personal goals

be punctual and a team player

desire to handle each customer's scenarios fully and take on responsibility

Ability to operate multiple software platforms

Willingness to go above and beyond

Attention to details

Customer service and/or sales experience (preferred)

General computer skills including M/S Office, Email, etc

**Company Culture**

Culture is at the heart of everything we do at ROI Solutionshow we live, how we work and how we serve the business community. Our culture isnt about perks, and it doesnt exist solely to make our employees happy (although it does that, too). ROI Solutions culture is about providing a foundation to achieve our purpose: to help businesses succeed.

Collectively, our philosophies and beliefs define who we are as a company. They are the foundation for every business decision we make.

Core Values

The ROI Way

Every day, we help each other succeed.

We listen, we care, we serve.

We do what we say well do.

Have engaged communication. Theres no sugarcoating here.

We face challenges with optimism.

Were agile. We implement the right change at the right time, take risks, continue learning, and value creativity and innovation.

Provide world-class customer service.

We check our egos at the door.

We innovate and constantly improve.

Be results focused.

Do the right thing.

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