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    Service Technician - Los Angeles, United States - California Deluxe Windows

    California Deluxe Windows
    California Deluxe Windows Los Angeles, United States

    4 days ago

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    Description

    Job Description

    Job Description

    California Deluxe Windows is looking for a self-starter Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

    Responsibilities

    · Provide service and customer support during field visits or dispatches

    · Tie workflow to schedule

    · Manage all on-site installation, repair, maintenance, and test tasks

    · Diagnose errors or technical problems and determine proper solution techs, we provide PPE

    · Produce timely and detailed service reports

    · Document processes

    · Operate vehicle in a safe manner and use field automation systems

    · Follow all company's filed procedures and protocols

    · Cooperate with the technical team and share information across the organization

    · Comprehend customer requirements and make appropriate recommendations/briefings

    · Build positive relationships with customers

    Requirements

    · Proven field service experience

    . Valid driver's license with clean driving record

    · Ability to troubleshoot, test, repair, and service technical equipment

    · English literacy

    · Ability to work flexible shifts and to adapt to changing work schedules

    · Familiarity with mobile tools and applications

    Job Type: Full-time

    Company DescriptionFast-paced, service-oriented direct manufacturer of custom, high-quality windows and doors. Customer service is paramount

    Company Description

    Fast-paced, service-oriented direct manufacturer of custom, high-quality windows and doors. Customer service is paramount \r
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