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Baton Rouge

    IT STATEWIDE ASSOCIATE ANALYST 1/2/3/4 - Baton Rouge, United States - State of Louisiana

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    Description
    Supplemental Information

    The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Applications and Data Management Section. Req

    This vacancy will be filled by new hire or by promotion of a current permanent status classified employee

    Louisiana is a "State as a Model Employer" for People with Disabilities.

    Substitution:

    Applicants who do not meet the minimum education or experience qualification may receive experience credit from Civil Service approved certifications for up to two years of experience, which may substitute for the bachelor's degree.

    Please see list of approved Certifications for Substitutions


    This vacancy participates in a career progression group and may be filled from this recruitment as a IT Statewide Associate Analyst 1 (TS-310),IT Statewide Associate Analyst2 (TS-311),IT Statewide Associate Analyst3 (TS-312) orIT Statewide Associate Analyst4 (TS-313) depending on the level of experience of the selected applicant.

    The maximum salary for theIT Statewide Associate Analyst 4 is $96,325.

    Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities" page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.

    Prior to a new hire, a background check including criminal record history will be conducted.

    Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

    A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.

    No Civil Service test scoreis required in order to be considered for this vacancy.


    To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities.

    Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

    Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.


    Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment.

    Please make every effort to attach a copy of your transcript to your application.

    The transcripts can be added as an attachment to your online application or faxed to The selected candidate will be required to submit original documentation upon hire.


    For further information about thisposting, please contact:
    Erica R. Gay

    HR Specialist

    Division of Administration/Office of Human Resources

    Qualifications


    MINIMUM QUALIFICATIONS:
    A baccalaureate degree.


    SUBSTITUTIONS:

    • An associate's degree in information technology will substitute for the baccalaureate degree.
    • Two years of experience or training in information technology will substitute for the baccalaureate degree.
    Candidates without a baccalaureate degree may combine experience or training in information technology and college credit to substitute for the required baccalaureate degree as follows:

    30 to 59 semester hours credit will substitute for six months of experience or training in information technology towards the baccalaureate degree.


    60 to 89 semester hours credit will substitute for one year of experience or training in information technology towards the baccalaureate degree.


    90 or more semester hours credit will substitute for one year and six months of experience or training in information technology towards the baccalaureate degree.


    A maximum of 90 semester hours may be combined with experience or training in information technology to substitute for the baccalaureate degree.


    • Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
    Candidates without a baccalaureate degree may combine work experience in any field and college credit to substitute for the baccalaureate degree as follows:
    30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

    60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

    90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

    120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

    A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.


    NOTE:


    A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.


    NOTE:
    Any college hours or degree must be from an accredited college or university.

    Job Concepts


    FUNCTION OF WORK:
    Learns to assist in the analysis of information technology initiatives, business processes, and/or systems.


    LEVEL OF WORK:
    Entry.


    SUPERVISION RECEIVED:
    Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. May also receive supervision on a project basis from other IT Statewide professionals. Other reporting relationships may be approved by SCS.


    SUPERVISION EXERCISED:
    None.


    LOCATION OF WORK:
    Division of Administration, Office of Technology Services.


    JOB DISTINCTIONS:


    Differs from IT Statewide Associate Analyst 2 by the absence of independence in performing basic tasks in support of information technology initiatives, business processes, and/or systems.

    Examples of Work

    This is a full-time, on-site position located in the Greater Baton Rouge area.


    The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments.

    The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

    The incumbent is responsible for supporting the Human Capital Management (HCM) modules of the State's ERP system (LaGov) which runs on the SAP R/3 software.

    This is a professional journeyman level position on the HCM team in the Application and Data Management Section of OTS.

    The incumbent is a business analyst on the HCM team and must possess knowledge of the capabilities of the multiple functions of the ERP as well as specific knowledge of Time Management, Organizational Management, Personnel Management, Benefits, and Payroll modules.

    Additionally, the incumbent must have general knowledge of all of the other HCM Modules and must have the ability to relate this knowledge to the ERP system.

    Supervision is received by a general review from an IT Statewide Analyst or higher level authority.


    Serves as an ERP HCM business analyst which includes support activities such as: system assurance tasks, answering questions, providing assistance, and making recommendations to solve moderately complex system and user related issues and problems; referring users to other groups as needed for training, system security issues, database assistance, communication problems, etc.

    Works with OTS and vendor staff concerning application designs, problems, and issues.

    Prepares estimates and schedules for assigned tasks and provides input into the development of work plans for projects; ensures successful completion with little supervision.


    Assists in analyzing requests for changes to ensure compliance with state policies and practices and to ascertain impact to ERP application and users.

    Based on results of the evaluations or input from ERP users and other entities, such as DOA control agencies, develops business specifications for change requests and assists in the setting of priorities for the changes.


    Assists in analyzing and testing new releases (which includes the primary application and complementary software, applications, tools and utilities) and changes.


    This includes such things as:

    developing test plans, conducting and documenting tests, and evaluating and recording the results to insure new release functions properly.

    Prepares for the implementation of new releases and changes by revising documentation, online help and training materials; preparing user notifications; or assisting with the establishment of production schedules and monitoring tasks.

    Develops and maintains user and project documentation for current application as well as any new release or enhancement.


    This includes such items as:
    online help, user manuals and quick reference guides, test documentation, and training documentation.

    Develops training materials (e.g. classroom materials, memos, articles, help scripts) for new users as well as continuing education programs for more experienced ERP users.

    This also includes working with the IT Statewide Manager, IT Statewide Analysts, and Associate Analysts in analyzing training needs, conducting or assisting in classes and workshops and evaluating training effectiveness.

    Assists in planning and coordinating group meetings. This involves discussions concerning new releases, potential change requests, problems with the applications, and establishing priorities for system changes.

    Assists in preparing and giving presentations. This includes agency seminars, workshops and application demonstrations to staff with various levels of expertise.

    Performs all other tasks, special projects, analysis, studies, and plans as directed. This can include working with agencies to develop special reports; performing special tasks required by the Commissioner, Deputy Undersecretary, and other DOA Deputy and Assistant Commissioners (e.g. assisting in the preparation for system and performance audits, creation of special reports, working with the DOA/ERP Control Agencies to provide support); assisting in the evaluation of the impact of changes to other systems and the agencies; and working on the development and installation of new ERP applications or releases.


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