Revenue Tax Analyst Supervisor - Baton Rouge, United States - State of Louisiana

Description

Supplemental Information

Only current permanent employees of LDR will be considered for this promotional vacancy.

This position will be filled as a Detail to Special Duty.

The Louisiana Department of Revenue (LDR) is responsible for fairly and efficiently collecting state tax revenues to fund public services, to regulate charitable gaming and the sale of alcoholic beverage and tobacco, and to support state agencies in the collection of overdue debts.

Collectively, each program, unit, division and group work together to provide the core services to taxpayers of the State of Louisiana and stakeholders of the agency.

LDR is comprised of the following groups:
Tax Collection, Charitable Gaming, Alcohol and Tobacco Control (ATC), Debt Recovery, Louisiana Tax Free Shopping Commission.

The Revenue Processing Center is responsible for the timely front-end processing of all tax returns, payments and related documents, including deposit of funds and data capture of tax information.

Annually the division will process 13 million pieces, including tax returns for 38 different taxes, associated remittances, supporting documentation and correspondence and internal documents.

These items include tax payments of $2 billion general fund dollars. Several methods are utilized to accomplish these goals.

The functions are performed using permanent and temporary staff, variable scheduling and shift work, and pay differentials to hire and retain employees.

Performance of these functions directly impacts the cash flow for the state and the issuance of taxpayer refunds or collection notices.

ABOUT THIS POSITION:

This position serves as the supervisor of the Document Preparation Section which has the primary responsibility of opening, sorting, batching, routing, and preparing all mail received by the department.

Document Preparation has the added responsibility for the examination of tax documents to ensure that all information needed for further processing is included.

In addition, this section also performs the appropriate research to obtain any missing information needed to facilitate successful processing. The section applies the appropriate departmental policies and contributes to the determination of the correct workflow. The accurate batching and accurate editing of tax returns directly affects performance indicators reported by the department.

Duties include, but are not limited to:

• Organizes, monitors and coordinates the overall workflow and prioritizes the work inventory of the section to maximize processing efficiency.
• Sets goals for the section to accomplish the objectives of the department and develops methods of achieving those goals for the section.
• Implements and monitors quality control methodologies to ensure the accuracy and correctness of the work product of subordinates. Evaluates the quality of subordinate work product through a review of error reports and provides feedback to subordinates on those errors.
• Develops procedures for the functions associated with the section, assigns tasks.
• Identifies changes in workflow and procedures to accurately process taxpayer returns and related data. Oversees individual analysts on issues that may impact productivity such as attendance, idle time, and training.
• Monitors changes in the nature of the work inventory and adjusts training as necessary.
• Performsotherdutiesasassignedfortheefficientoperationofthedivision.

How to Apply:
No Civil Service test score is required in order to be considered for this vacancy.

Applications will be rejected if the applicant fails to meet the minimum qualifications, submits an incomplete application or fails to apply by the closing date of the announcement.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment.

The selected candidate will be required to submit original documentation upon hire.

If you are applying for a position which requires a baccalaureate and/or master's degree you may apply 90 days prior to receipt of your degree however the effective date of the appointment cannot be prior to your graduation date.

Please contact the HR representative listed below to ensure that your application is accepted as eligible.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy contact:
Alexis Bowser

Louisiana Department of Revenue

Human Resources Division

P.O. Box 66378

Baton Rouge, LA 70896

The Louisiana Department of Revenue is an Equal Opportunity Employer.

Louisiana is a State as A Model Employer for People with Disabilities.


VACANCY INFORMATION:

This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.

This position may be filled as a:

• Detail to Special Duty (open to allagency wide permanent status employees)

Current permanent status classified state employees may be required to accept a Probational appointment if selected.

If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.

This position will be domiciled in East Baton RougeParish.

Applicants must select this parish on their application to indicate that they are available to work in the parish of this vacancy.

A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments.

It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.

LA R.S.

15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties.

Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.

Minimum Qualifications


MINIMUM QUALIFICATIONS:
Four years of experience in which clerical work was a major duty.


SUBSTITUTIONS:

Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.

Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.

College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.

NOTE:
Business or technical school training with less than completion will only be credited in six month increments.
Similarly, college training will only be credited in 15 semester hour increments.


NOTE:
Any college hours or degree must be from an accredited college or university.

Job Concepts


Function of Work:

To supervise staff engaged in assisting taxpayers by analyzing, adjusting, collecting payments, and resolving discrepancies on accounts relative to tax due notices.

Level of Work:
Supervisor.


Supervision Received:
General from Revenue Tax Assistant Director or higher-level personnel.


Supervision Exercised:
Direct over Revenue Tax Analysts 1-3.


Location of Work:
Department of Revenue.


Job Distinctions:
Differs from Revenue Tax Analyst 3 by the presence of responsibility for direct supervision of Revenue Tax Analysts.

Differs from Revenue Tax Assistant Director by the absence of responsibility for assisting a Revenue Tax Director in the administration of a headquarters division.

Examples of Work

Plans, assigns, and reviews the work of subordinate employees.

Develops procedures for work unit, assigning work and providing technical guidance to subordinates in resolving discrepancies on complex returns and payments submitted.

Confers with other department staff concerning computer program changes made necessary by applicable tax law and policy revisions; performs test analyses on new programs and revisions to existing program based on such.

Reviews reports of subordinates to ensure accuracy and thoroughness.

Maintains and analyzes production reports and statistics for the unit.

Assists in the development and design of tax forms used by the section.