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    Supervisory Scheduling Operations Officer - Boston, United States - Transportation Security Administration

    Transportation Security Administration
    Transportation Security Administration Boston, United States

    5 days ago

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    Description

    Summary

    Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

    Duties

    This Supervisory Scheduling Operations Officer position is located at Logan International Airport (BOS), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:
  • Assisting with coordinating the day-to-day operational activities related to screening functions at an assigned airport such as scheduling all screener operations activities.
  • Implementing and overseeing the performance and enhancement of security and screening standards for airports/airline employees and passengers, their baggage, and all other personnel and goods subject to screening that enter the sterile area.
  • Coordinating with management on requests for overtime ensuring justification is appropriate given the daily schedule. Implementing required shift and annual leave bids in accordance with the CBA.
  • Managing and supporting the collection of various performance metrics to identify inefficiencies and areas in need of process improvement.
  • Developing staffing models based upon metrics and data such as future throughput projections, authorized FTE, current staff composition/onboard strength and training requirements.
  • Coordinating with payroll staff to ensure accurate processing of payroll.
  • Performing quality assurance audits as directed.
  • Communicating information concerning personnel policy and procedures, safety hazards and equipment to the Federal Security Director.
  • Receiving daily briefings from Screening Managers regarding personnel staffing needs, sign-in/sign-out sheets, safety hazards, maintenance needs, and incident reports.
  • Performing semi-annual screening security risk assessments and staying abreast of local airport emergency plan (. alarms, evacuations, .
    • Supervisory/Managerial duties include serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization.
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