Wayne Blossom

I am an interim team manager/data linguist at Amazon and I am currently looking for a new career path. I have many years of experience in both an office setting and a customer service setting, creating a unique combination of skills that will be applicable in many roles.

Amazon AMDS Cambridge, MA                                                                  December 2016 – Present

ML Data Linguist Level 4 November 2020 - Present

ML Data Linguist Level 3 October 2017 – November 2020

ML Data Linguist Level 2 December 2016 – October 2017                                                       

• Interim Manager, accepting and tracking projects for the team while regularly meeting with team members to discuss how their role is going and how I can help them.
• Managing projects by coordinating within my team and with other teams to complete testing, scheduling meetings, and writing up deliverables that summarize test results. Work sent to the VP of Alexa. 
• Project intake and project planning for my team. Making sure multiple projects are finished on time.
• Working in a group to create conventions that would be used throughout the entire organization.
• Working through data at a high velocity and accuracy rate.
• Learning new workflows quickly and competently. 
• Being a knowledgeable point of contact for my team, being a resource, and one who updates them on rules and guidelines for projects. 
• Working by myself with sometimes minimal direction. Working in teams to work through problems and solve them quickly and efficiently. 
• Completing and delivering projects on schedule and deciding which projects take priority over others. 

Boxaroo Escape Room Boston, MA                                                          December 2018 – April 2021

Experience Operator                                                                                                              

• Ensuring customers enjoy themselves in the escape room from when they walk into the building until they leave. Meeting guests at the elevator, taking them to the lobby, and engaging with them before and after the room.
• Keeping a tight schedule so that groups do not run late and cause issues for the group after them.
• Answering phones, making reservations, answering emails.

Riddle’s Supermart Hull, MA                                                                   May 2013 – December 2016

Front End Manager/Trainer                                                                                                   

• Managed the front end of the store, solved customer and employee problems.
• Ordered and stocked beer, wine, and liquor for the whole store. 
• Trained new cashiers.
• Worked at a cash register with multiple lines while answering any phone calls that came in.

Bachelors in Communication from Salem State University