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    Error Resolution Specialist - Phoenix, United States - SA Technologies Inc

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    Description

    Job Description
    Role :
    Error Resolution Specialist


    Estimated Duration : 6+ months

    Location:
    Phoenix, AZ (hybrid)


    Position Description

    This position works independently to Research, Analyze and Validate documents and payments that require a more detailed review. This position will consult a procedural manual for direction.

    You will be working in multiple systems to acquire information or correct inaccurate material and will be performing mathematical calculations, cross-referencing, and researching of system and taxpayer errors; This position is production and quality based and is driven by deadlines that are expected to be met.

    Skills Required

    Knowledge of:
    Banking credits and debits


    Computer skills:
    Microsoft Word, Excel, Outlook, Google Suites

    Skill in:
    Analyzing and evaluating of claims. Critical thinking. Collaboratively & independently problem solve. Multitasking and attention to detail. Interpersonal relationships.

    Ability to:
    Handle changing priorities to meet required deadlines. Perform mathematical computations. Analyze data and make decisions. Perform tasks with precision and speed.

    Experienced Required


    • Working in a production-based environment with high accuracy and deadlines
    • Intermediate computer skills- Google Suites and Microsoft Office
    • Working in an office setting - individually and collaboratively
    Education Required

    High School Diploma or GED

    Additional Information

    This is NOT a Data Entry position. No long fingernails. Possible Overtime on various weeks. Attendance is required and will be monitored. We are looking for 10 people to start the week of 3/4 and we will start in person interviews as soon as possible

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