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Doral

    Information Technology Support Specialist - Doral, United States - Hamilton Miller & Birthisel

    Hamilton Miller & Birthisel
    Hamilton Miller & Birthisel Doral, United States

    3 weeks ago

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    Description


    IT HELP DESK POSITIONSTATEWIDE INSURANCE DEFENSE LAW FIRMHAMILTON MILLER & BIRTHISELDescription :Have you considered working with one of the top litigation and trial boutiques in the country? HMB continues to grow so there is room for YOUWe have an IT Help Desk position available which is responsible for providing professional and efficient technical assistance with computer systems, hardware and software.


    As a help desk engineer, you are responsible for responding to emails, chats or phone queries and offering technical support to firm employees to resolve issues in a timely and professional manner.

    To be successful in this role you should possess a strong customer service mindset, be well versed in all aspects of computer systems configuration, set up and maintenance and have excellent communication skills.

    This position will be providing remote and on-site support, with issues ranging from simple desktop configuration, network troubleshooting, firewall management, and support/maintenance related to Microsoft Azure, Windows Server and Office365.The right candidate will be responding to employee support tickets promptly, providing concierge-level technical support, documenting resolutions to support requests daily, and escalating tickets as needed.


    Required Skills & Experience :


    Associate or bachelor's degree in IT/Computer Science related fieldA minimum 3-5 years' experience working in a technology/IT related fieldsExperience with Azure, Office 365 and Cloud ComputingAzure Virtual DesktopMicrosoft Windows 10 and other modern operating systemsExperience working for an IT consulting or computer services companyCompTIA (A+, Network+, Security+) Microsoft CertificationsDiagnosis skills of technical issues.

    Ability to multi-task and adapt to changes quickly.
    Ability to lift up to 50 lbs.
    Don't miss this opportunity to join Hamilton Miller & Birthisel Our exponential growth in recent years is providing the base for our diversified team working together towards one goal- offer superior legal services to our clients while maintaining a comfortable work environment with incredible opportunities for advancement Come join us

    Benefits :401(k)401(k) matchingDental insuranceFlexible scheduleHealth insurancePaid time offReferral programVision insuranceAll inquiries will be kept confidential

    Job Type :
    Full-timeSalary : Commensurate based on experienceSchedule :8-hour shiftWork Location : In person/remote (hybrid)

    Send Resumes to :
    mbehar@
    #J-18808-Ljbffr
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