- Coordinate internal and external teams to ensure the timely and high-quality implementation of the PowerReviews platform.
- Document project scope and customer requirements using our comprehensive project management toolkit.
- Develop and maintain client timelines based on project scope and requirements.
- Proactively identify project roadblocks and orchestrate cross-functional teams to resolve issues swiftly.
- Provide expert consultation to clients on industry and platform best practices.
- Stay up-to-date on 1WorldSync solutions and trends within the e-commerce industry.
- Bachelor's degree or equivalent work experience is required.
- 3+ years of experience in a client-facing project management role at a software or technology company.
- Proven track record of successfully driving projects to completion, on time, and ensuring overall customer satisfaction.
- Exceptional communication and client-facing skills, with the ability to convey technical requirements to non-technical users effectively.
- Highly organized, demonstrating strong attention to detail.
- Knowledge of HTML, JavaScript (or equivalent), CSS, and related web technologies is a plus.
- Incredible health benefits (FSA and HSA options), with dental and vision coverage.
- 401(k) plan with employer match.
- Paid time off as well as company holidays, volunteer time off, sick time, bereavement leave, and 12 weeks of fully paid parental bonding leave.
- Short and long term disability and life insurance.
- Additional optional benefits, including a comprehensive legal plan, pre-tax parking and transit accounts, critical illness insurance, accident insurance, identity theft prevention, tuition reimbursement, and pet insurance.
- This is a hybrid position that requires 3 days per week at our Chicago headquarters location.
- This role requires the candidate to have the authority to work in, and be located in the US.
- This position requires up to 5% travel.
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