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    Office Services Representative - Minneapolis, United States - Canon U.S.A., Inc.

    Canon U.S.A., Inc.
    Canon U.S.A., Inc. Minneapolis, United States

    3 weeks ago

    Default job background
    Regular, Full time
    Description


    Office Services Representative

    Job Locations

    US-MN-Minneapolis

    Requisition ID



    # of Openings

    1

    Category (Portal Searching)

    Administrative/Clerical

    Position Type (Portal Searching)

    Regular Full-Time

    Overview

    The primary job duty for Office Administration Coordinator is to provide administrative support within the administration function, including (not limited to): project data gathering, invoice processing, various scheduling and calendar maintenance, supply ordering, and maintaining various chargeback allocations.



    Responsibilities

    Core Activities:

      Answer the telephones, takes messages, typing as required.
    • Handle basic inquiries and interacts with peers and management-level staff, primarily with inside contacts.
    • Make travel arrangements on an infrequent basis
    • Solve routine problems and refers more complex issues to higher levels
    • Create reports requiring some manipulation of information, but generally uses established data or information provided by others
    • Proficient and knowledgeable with Table of Authorities (TOA)
    • Proficient and knowledgeable with Table of Contents (TOAC)
    • Transcriptions from complex audio recordings
    • Manual document creation/formatting
    • Professional legal documentation knowledge
    • Ability to work independently and as a team while serving clients

    Office Administration Coordinator may also assist Customer with the following:

    • Onboarding Support Services related to employees working from home that need assistance with setting up their computer equipment, downloading certain software and applications, and assigning work phone numbers.
    • Off boarding Support Services related to collecting employee equipment laptops, cell phones, iPads, and other desk equipment.
    • Data entry
    • Individual user delivery - Offer support to employees who have laptop issues and need new laptops ordered and shipped to their homes. Cell phone issues, assist in obtaining upgrades and/or replacement phones to the employees who need them.
    • Assist employees working from home (due to COVID-19) by ordering needed equipment (monitors, docking stations, keyboards, cables, etc.) and having it shipped to their homes.
    • General shared office support


    Qualifications
    • High school Diploma or equivalent.
    • 2+ years' experience working in a professional office environment
    • Capable of understanding all of the aspects of the job and their practical
    • applications to problems and situations ordinarily encountered.
    • Proficient in Microsoft Office software
    • Excellent customer service, professional attitude and appearance are a must.
    • Ability to work overtime & meet deadlines.
    • Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.
    • Good organizational skills

    PHYSICAL DEMANDS/WORKING CONDITIONS/MENTAL QUALIFICATIONS

    • Mental qualifications include ability to oversee all services contracted by the client with the highest level of customer service, and to evaluate and resolve high priority and complex problems through communication and negotiation with clients, vendors, and internal staff.

    What We Offer:

    • Competitive pay & benefits
    • Comprehensive training and development programs that prepare employees to advance from within.
    • A company focused on creating a positive work and client environment.
    • Employee discounts on entertainment, products, and services nationwide

    Come Join Our Team



    Connect With Us

    Not ready to apply? We look forward to connecting with you in the future By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.

    We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.
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