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IT Support Specialist
2 weeks ago
Info Origin Richmond, United StatesJob Title: IT Support Specialist (Onsite) · - Duration : long-term contract · - Location : Richmond, VA · - Interview : In-person only · The Client is seeking contract IT Support Specialist III to work on technology projects, phones, laptops light networking at the Governor's Off ...
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IT Support Specialist
3 weeks ago
Cilable Richmond, United States**This will be an onsite position in downtown Richmond VA. Contract company · - We are seeking contract IT Support Specialist III to work on technology projects, phones, laptops light networking at the Governor's Office and to support the rest of the transition and support the ad ...
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IT Support Specialist
2 weeks ago
Snowrelic INC Richmond, United StatesResolving IT support requests from employees · Answering employee questions regarding computer systems · Gathering and analyzing data to diagnose problems with computer systems · Changing configurations, settings and permissions to fix computer issues · Generating sign ins for ne ...
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Support Specialist
3 weeks ago
Virginia Commonwealth University Richmond, United StatesPosition Summary · - Hours for these positions will be scheduled between 7:30am and 6pm only. · - Minimum Qualifications · - 1-2 years minimum experience in IT support and/or customer service role or demonstrated proficiency in the skills required for the position · - Working kno ...
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Support Specialist
3 weeks ago
Virginia Commonwealth University Richmond, United States**Position Summary** · **Hours for these positions will be scheduled between 7:30am and 6pm only.** · **Minimum Qualifications** · 1-2 years minimum experience in IT support and/or customer service role or demonstrated proficiency in the skills required for the position · Working ...
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IT Support Specialist
1 week ago
The Michelle Martin Group Richmond, United States***MUST work ON-SITE daily 8:30am - 5pm, NO exceptions** · **MUST dress professionally daily** · ***MUST be l**ocal** · We are seeking contract IT Support Specialist to work on technology projects, phones, laptops light networking and some audio visual at the Governor's Office an ...
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Documentation Support Specialist
2 weeks ago
Virginia Retirement System Richmond, United States**Title**: Documentation Support Specialist (Hourly) Hybrid Work Schedule · **State Role Title**: Documentation Support Specialist (Hourly) Hybrid Work Schedule · **Hiring Range**: $20.00-$22.00/Hour · **Pay Band**: UG · **Agency**: Virginia Retirement System · **Location**:Richm ...
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Clinical Support Specialist
2 weeks ago
HealthReach Community Health Centers Richmond, United StatesRichmond Area Health Center is seeking a **Clinical Support Specialist** to join our active and friendly family practice. The Clinical Support Specialist supports the provider and nursing teams with administrative duties such as chart preparation, running reports, completing pape ...
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Behavior Support Specialist
2 weeks ago
DePelchin Children's Center Richmond, United States**Position Title**: Behavior Support Specialist · **Classification**: Full-time, Non-Exempt · **Available Shifts**: A-Shift, 6:30 am - 2:30 pm (8 hr. shift, Mon-Fri) · B-Shift, 2:30 pm - 10:30 pm (8 hr. shift, Mon-Fri) · C-Shift, 10:30 pm - 6:30 am (Flexible 8 hr. shifts, Mon-Sun ...
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IT Support Specialist Iii
3 weeks ago
BranCore Technologies Richmond, United States**Contract Length**: 1 year with the possibility of extending based on performance. · **ALL interviews are conducted ONSITE · The client's office is seeking contract IT Support Specialist III to work on technology projects, phones, laptops light networking at the client and to su ...
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IT Support Specialist Iii
3 weeks ago
GSK Solutions Inc Richmond, United States**Job Title: IT Support Specialist III/ GOV's Office - Onsite** · **Location: Richmond VA** · **Duration: 6+ Months** · **Job Type: 1099 / Contract W2** · **Rate: $45/hr. on 1099 and $40/hr. on W2** · **Shift Timings: 9:30am - 6pm** · The VITA/GOVs office is seeking a contract IT ...
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IT Support Specialist(Onsite)
3 weeks ago
GSK Solutions Inc Richmond, United States**Job Title: IT Support Specialist(Onsite)** · **Location: Richmond VA** · **Duration: 12+ Months** · **Job Type: Corp-Corp / 1099 / Contract W2** · **Interview Type: In Person Interview** · **Client: State of Virginia** · The VITA/GOVs office is seeking contract IT Support Speci ...
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Center Support Specialist
3 weeks ago
Select Physical Therapy Richmond, United StatesOverview: · This is not your average front desk, receptionist position - it's so much more Working as a Customer Service Specialist at Select Medical can be a highly fulfilling job that allows you to not only have a positive impact on the patient's experience, but also your cowor ...
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IT Support Specialist Iii
3 weeks ago
Silver Xis Richmond, United States**IT Support Specialist III** · **1111 East Broad Steet** · **Richmond VA** · **Onsite.** · **ALL interviews are conducted ONSITE · This position provides services to maintain and support daily IT operations and the underlying technical infrastructure at Office of the Governor an ...
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IT Support Specialist Iii
3 weeks ago
TalentBridge Richmond, United StatesWe are seeking contract IT Support Specialist III to work on technology projects, phones, laptops light networking at the Company and to support the rest of the transition and support the administration. · This position provides services to maintain and support daily IT operation ...
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IT Support Specialist Iii
3 weeks ago
YSI Richmond, United States**Yakshna Solutions, Inc., (YSI)** is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organiza ...
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Administrative Support Specialist
2 weeks ago
Virginia Supportive Housing Richmond, United States**A career at Virginia Supportive Housing is a choice.** We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where th ...
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Computer Support Specialist
3 weeks ago
D.A. Davidson Companies Richmond, United StatesD.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and e ...
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Supported Employment Specialist
1 week ago
Virginia Commonwealth University Richmond, United States**Welcome to Virginia Commonwealth University** · At VCU, we combine learning, research, creativity, service and discovery with a commitment to inclusive excellence. Ranked by U. S. News as one of the 30 most innovative public universities in the country, VCU is a premier, urban, ...
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Grant Support Specialist
1 week ago
Dept of Criminal Justice Svcs Richmond, United States**Title**: Grant Support Specialist · **State Role Title**: Admin and Office Spec III · **Hiring Range**: The anticipated starting salary range is $45,000 to $51,000. · **Pay Band**: 3 · **Agency**: Dept of Criminal Justice Svcs · **Location**:Dept of Criminal Justice Serv. · **R ...
Support Specialist - Richmond, United States - Virginia Commonwealth University
Description
Position SummaryThe support specialist, working remotely or in-house, is the first point of contact for customers (students, faculty, staff, affiliates, parents, etc.) seeking solutions for their incidents and service requests via phone, email or at the walk-up counter. By asking appropriate questions, using personal experience, technical knowledge, service desk knowledge base, problem-solving skills, advice from department colleagues, and information from other reliable sources, support specialists will provide a full range of technical assistance and troubleshooting to diagnose and resolve customer issues. The support specialist should have excellent interpersonal and communication skills and be a highly detail oriented and analytical individual to accurately capture customer interactions and escalate issues that extend beyond Tier I span of control.
Hours for these positions will be scheduled between 7:30am and 6pm only.
Minimum Qualifications
1-2 years minimum experience in IT support and/or customer service role or demonstrated proficiency in the skills required for the position
Working knowledge of multiple Operating Systems (i.e. Windows and Apple)
Working knowledge of commonly used software such as Microsoft Office, Slack, Firefox, Chrome, etc.
Working knowledge in computing and network technologies
Ability to communicate clearly, effectively, and professionally
Ability to independently research solutions to technical issues using available resources
Demonstrated experience working in and fostering a diverse faculty, staff and student environment
Preferred Qualifications
AAS degree in Information Systems, Computer Science or a related field
Experience using a help desk ticketing system (Cherwell, ServiceNow, etc.)
Has achieved, or is pursuing, relevant technology certifications (e.g. CompTIA A+, HDI, Microsoft, Apple, Cisco, etc.)
Preferred Qualifications
AAS degree in Information Systems, Computer Science or a related field
Experience using a help desk ticketing system (Cherwell, ServiceNow, etc.)
Has achieved, or is pursuing, relevant technology certifications (e.g. CompTIA A+, HDI, Microsoft, Apple, Cisco, etc.)
Hourly Rate:
$15.00Non-Exempt
Part-time 20 to 29 hours per week
Non-benefited