IT Support Specialist Iii - Richmond, United States - YSI
Description
Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality, and cost-effective IT business solutions and services.
We offer a competitive benefits package that includes the following: 401(k), health, dental, and vision insurance, Life insurance, short-term and long-term disability insurance, paid time off, training, and professional development assistance.
The VITA/GOVs office is seeking contract IT Support Specialist III to work on technology projects, phones, laptops light networking at the Governor's Office and to support the rest of the transition and support the administration.
This position provides services to maintain and support daily IT operations and the underlying technical infrastructure at Office of the Governor and Administration.
This includes but is not limited to direct technical support for all IT related equipment owned and operated by the Administration Cabinet, their staff, Office of the Governor and Lieutenant Governor.
This includes workstations, data network, voice network, server file management, vendor wireless hardware components, and network printers at multiple locations.
This position will also support the agency owned hardware and software, oversee incidents and service requests, account administration, and perform any other responsibilities necessary to keep the administration and Commonwealth information systems running smoothly.
Responsibilities include;- Ability to troubleshoot complex technical problems (5+years)
- Experience in managing databases and networks (4+years)
- Mac Support (3+years)
- Organization (4+years)
- Strong Communication (5+years)
- Customer Service (5+years)
- Networking fundamentals (5+years)
Job Types:
Full-time, Contract
Pay:
$60, $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- troubleshoot complex technical problems: 5 years (required)
- managing databases and networks: 4 years (required)
Mac Support: 4 years (required)
- Organization: 4 years (required)
Phone Support: 5 years (required)
- Networking fundamentals: 5 years (required)
Ability to Relocate:
- Richmond, VA: Relocate before starting work (required)
Work Location:
In person
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