Customer Service - Danbury, CT, United States - Sapphire Technologies

Sapphire Technologies

Verified Company

Danbury, CT, United States

2 weeks ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

APCOA - Connecting parking, mobility, and urban life. The APCOA PARKING Group is Europe's leading full-service parking manager with 50 years of industry expertise. The company embodies international competence with experts from 13 European countries and has an extensive customer portfolio. The group manages around 1.5 million individual parking spaces at over 12,000 locations.

The company's approximately 5,000 employees contribute their know-how and local expertise to provide excellent services to customers and business clients.

APCOA's goal is to offer intelligent parking solutions that meet the needs of the modern, connected consumer by providing them with an equally connected parking garage.

As a private equity-led company, we pursue an ambitious growth strategy and want to take you with us on our journey of digitalization as a

Customer Service Representative (m/f/d) Full-time

for our headquarters in Stuttgart at the air freight center

You will:

- be the telephone contact person for our customers to resolve issues and inquiries from our parking garages
- initiate measures to resolve issues
- actively participate in maintaining master data
- provide advice to our customers on a shift system (including weekends and holidays)
- benefit from a fixed shift schedule that provides you with 4 weeks of planning security in advance. In addition, you have a vacation entitlement of 30 days per year.

You have:

- good communication skills, ideally also in dealing with difficult situations
- initiative and team spirit as well