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    Manager (Night Shift) - Houston, United States - Mico's Hot Chicken

    Mico's Hot Chicken
    Mico's Hot Chicken Houston, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Mico's Hot Chicken first opened it's window in June, 2019 as a food truck. We have grown and transitioned from our truck into our first brick and mortar in the Heights We hope you'll join us on our journey to make Mico's Hot Chicken one of the hottest experiences one can enjoy in Houston.

    Our Mission

    We serve fresh, made from scratch recipes that are cooked to order and crafted with spice and flavor.

    Our Vision

    We are on the road to becoming America's Hot Chicken and a household name.

    Check us out on social media @micoshotchicken

    Are you looking for the RIGHT opportunity to GROW? Here are the simple reasons you should consider joining the team at Mico's Hot Chicken.

    We have great pay and benefits:

    • Earn monthly bonuses. This bonus is based on reaching team and company goals.
    • 5 -10 paid vacation/personal days off every year after being employed with Mico's for a year
    • Free meals at Mico's
    • Weekly Pay
    • Opportunity for advancement as we are a growing business and now searching for our second location

    A Manager is capable of delegating and leading others effectively. A Manager is able to use aces in their places. Managers are able to mitigate and de-escalate customer or employee disputes. A Manager can successfully execute a shift and ensure profitability and efficiency in the daily operation of the business.

    Activities & Responsibilities:

    Primary:

    Managers operate directly under Ownership and perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Manager to help prepare him/her to run a great shift, too.

    Responsibilities:

    • Ensures that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on a timely basis.
    • Key holder with responsibility to open and lock the restaurant and supervises opening and closing
    • Onboard New Hires
    • Responsible for Team Leader Training
    • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
    • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
    • Supervise and participate in kitchen and dining area cleaning activities.
    • Investigate and resolve complaints regarding food quality, service, or accommodations.
    • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
    • Control inventories of food, equipment, small-ware, and liquor, and report shortages to Manager.
    • Submit truck orders
    • Complete disciplinary write-ups
    • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary
    • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
    • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs. Report needed repairs to Ownership.
    • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
    • Adjust labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
    • Assign duties, responsibilities, and work sta6ons to employees in accordance with work requirements.
    • All other duties as assigned

    Must align with Mico's Core Values:

    Mastery - We appreciate excellence

    Integrity - We do the right thing even when no one is watching

    Caring - We treat others and ourselves with respect and love

    Ownership - We are proud of our work

    Servant Leadership - We look for ways to make someone's day

    Other Qualifying Characteristics: * Has worked as a Team Leader before becoming eligible for promotion * Available to open or close 3 times a week * Leadership approval * Ability to delegate tasks * Must align with Mico's Hot Chicken's Vision, Mission and Core Values * ServSafe Manager certified * Specialized in BOH metrics and reports (e.g. Food Cost, Waste etc.) * No unresolved issues regarding restaurant policies * Understands the fundamentals of every position on the team * Passion for procedural discipline and doing things the Mico's way * Mature, dependable leader, with track record of achievement * Ability to work in a team environment with a genuine passion for developing self and people through ongoing training/education * Strategic thinker, goal and results oriented, hard working * Good interpersonal and communication skills * Critical thinker with the ability to anticipate problems before they happen and make decisions quickly * Must be available for Night shift * Must be available minimum one day of the weekend

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