Applications and Data Administrator - St Petersburg, United States - Foundation for a Healthy St. Petersburg

Description

Who We Are

The Foundation for a Healthy St. Petersburg (the Foundation) has a bold mission to achieve health equity through racial equity. We work to advance racially equitable health outcomes and improve the determinants that shape them by convening, leading, scaling, and funding critical work to eliminate racial disparities, change systems, and strengthen our community.

The Applications and Data Administrator is responsible for maintaining the stability and integrity of our business applications, data governance, project management of technology projects, vendor management, as well as reporting, analytics, and business intelligence platforms.

What You'll Do

Application Management

• Coordinate with the various departments to configure and customize applications that meet the organization's specific needs and business processes.
• Install, configure, and maintain software, including deployment of any updates and patches in coordination with vendors.
• Manage software implementations and integrations with other systems. Work on API development and integration with third-party tools as needed.
• Monitor system health and performance, identifying and resolving issues, promptly.

Project Management

• Coordinates with supervisor to develop, execute, and maintain project plans and monitor work progress.
• Creates and maintains change management, standard operating procedures, and other technical documentation.
• Oversees any consultants engaged for any respective application and data related projects.
• Establish and lead an internal standing data governance committee made up of business data stakeholders.

Application Security and Access Control

• Enforce security policies and access controls to protect sensitive data.
• Coordinate with supervisor to manage user permissions and roles within the system.

Data Administration, Integrity, and Governance

• Oversees, supervises, designs, develops, and optimizes data solutions and data warehouse for the benefit of the organization.
• Develop and implement data governance policies, standards, and procedures.
• Ensure adherence to data quality standards across the organization.
• Collaborate with business units to define data ownership and accountability.
• Communicate with stakeholders to gather requirements and address concerns.
• Works with various departments to establish, coordinate and maintain data integrity and validation procedures.
• Monitors and diagnoses database performance issues.
• Conducts annual compliance testing and verification.
• Coordinates backup and recovery strategies of the business applications and databases
• Responsible for establishing and maintaining robust data governance practices, ensuring the accuracy, security, accessibility, and compliance of our organization's data assets.
• Determines the correct source of data and designs and makes recommendations based on user requirements.
• Stays abreast of peer data integrity processes, methods, and technology tools.

Vendor Management

• Manages relationships with managed services provider, hardware, and software vendors, under the direction of supervisor.

Business Intelligence, Analytics, Data Warehousing and Reporting

• Designs and develops business analytics schemas to improve business processes.
• Creates, oversees, and supervises reports.
• Creates, filters, and groups visualization data.

Additional Responsibilities

• Oversees and supervises the organization's cybersecurity policies and procedures, in coordination with managed services provider and supervisor.
• Oversees and supervises the organization's business applications including the deployment of version upgrades and patches.
• Performs comprehensive technology audits as needed.
• Provides support for business application users and escalates to vendors as needed.
• Advanced User Support: Provide advanced technical support for applications, assisting help-desk personnel and end-users when necessary.
• Documentation and Training: Provide updated documentation on the current process/procedures for ongoing maintenance of software, data, and governance. Provide training materials, and perform training, of all software, as well as coordinate any vendor partner training curriculum for newly implemented software.
• Oversees hardware inventory and ordering and maintains proper records and safekeeping of equipment.
• Oversees and supervises the creation of training programs, facilitates workshops and vendor-coordinated training on business applications, including new and updated releases.

This job description is not all-inclusive. There may be updates and revisions over time. This position will perform other technology duties as required to support the work of the Foundation.

Supervisory Responsibilities

This position has no supervisory responsibility.

Minimum Qualifications (Knowledge, Skills, And Abilities)

• Experience in developing and optimizing complex data and reporting solutions.
• Experience in implementing and administering CRM business applications.
• Experience in system administration of MS applications, including Azure, Teams, SharePoint, and 365.
• Experience in supporting multiple users and platforms.
• Ability to learn and administer additional platforms quickly and thoroughly.
• Ability to troubleshoot complex application problems and work with vendors to resolve.
• Ability to work on multiple projects simultaneously.
• Experienced in business analysis and business process management preferred.
• Experienced in project management of technology implements and integrations.
• Must have excellent written and verbal communication skills.
• Self-Starter: ability to work without supervision and committed to continuous learning.
• Strong problem-solving and analytical skills.

Education And Work Experience

• Bachelor's degree or equivalent experience required in Computer Science, MIS, business analytics, or other field involving software and analytical training.
• At least five years of experience administering MS applications, including Azure, Teams, and SharePoint 365 administration, and administering CRMs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this job, the employee is regularly required to communicate over the phone. The employee is frequently required to traverse the facility, exchange information, and operate equipment.
• The employee is occasionally required to position self to move up to 25lbs.

Requirements

• Ability to work from Foundation offices and the Center for Health Equity in St. Petersburg required.
• Ability to work a flexible schedule that may include evenings and weekends (a few times per year).
• Ability to work independently and in a collaborative team environment.

The Foundation for a Healthy St. Petersburg provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, ancestry, physical or mental disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Candidates for employment at the FHSP will gather highly confidential data and information about agencies that apply for or are granted funding. This confidentiality requirement of all information related to outside agencies and/or Foundation business is an integral part of the job description and of employment expectations. Anyone involved in sharing confidential information during employment will be terminated for cause.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, discipline, termination, layoff, recall, transfer, leaves of absence, compensation, and training.