- Accountable for the operational soundness of the branch and team, specifically the maintenance of security procedures, ensuring audit controls are followed and the support and adherence to compliance and regulatory guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads through influence and impacts a broad range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients.
- Influences a range of eco-system partners in an omni channel environment. Manages, coaches and executes a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective problem resolution.
- Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households. Consistently inspects, supports and coaches the branded sales process to proactively achieve sales targets and customer loyalty.
- Drives the employee engagement experience. Responsible for acquiring and retaining talent through the training, coaching and development of employees with a focus on bank protocol, operational processes, policies and procedures. Coaches employees to achieve performance and activity expectations. Leads the performance management process for direct reports.
- Responsible for the Branch & Business Center risk process through proper oversight and adherence to regulatory, security and audit requirements. Trains and coaches team members with operational/risk activities and monitors adherence to policies and procedures. Exercises sound decision making to identify and mitigate potential risk. Manages operational, human capital, reputational and business risk through adherence to established policies and procedures.
-
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. -
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. -
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. -
Live the Values - Role models our values with transparency and courage. -
Enable Change - Takes action to drive change and innovation that will transform our business. -
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. -
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. -
Market Manager Assistant
3 days ago
Phoenix Innovations Beachwood, United StatesLocation: 30559 Hannover | Contract type: Full-time, permanent | Job ID: 818935 · What you'll be doing with us: · As a leader, you want to take on responsibility and contribute to a culture of respectful leadership? Then support the market management at our REWE Andreas Friesen o ...
-
FusionTech University Heights, United StatesFormteilbau Schmitt GmbH & Co. KG is a family-owned company founded in 2016 by Reiner Schmitt and his wife Bettina Schmitt. The company specializes in developing innovative formwork for drywall and interior construction, which is patented throughout Europe. All products are manuf ...
-
Assistant Manager
13 hours ago
Sonic Cleveland, United States**Position**:Assistant Manager** · **Immediate Supervisor**: General Manager · **Status**:Nonexempt · **Position Summary**: Lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for each shift. The Assistant Manager mu ...
-
Assistant Manager
3 weeks ago
Sonic Portage, United States**Position**:Assistant Manager** · **Immediate Supervisor**: General Manager/Operating Partner · **Status**: Nonexempt · **Position Summary**: This position assists with the leading and managing of the drive-ins operations and employees during an assigned shift. · **Essential Job ...
-
Assistant Manager
3 weeks ago
Tito's Burritos & Wings Summit, United StatesTito's remarkable people are a cornerstone of our success and our top performing Assistant Managers often · make the best future General Managers. · In this non exempt hourly position, we look for people with a passion for exciting & delighting our guests, · serving perfect food, ...
-
Assistant Manager
5 days ago
Dunkin' Parma, United States**ASSISTANT MANAGER** · Assistant Managers support Restaurant Managers in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales. · **Benefits**: · - Flexible Schedule, No late nights · - Health Insurance · - Cash tips ...
-
Assistant Manager
1 week ago
Orangetheory - Franchise #0279 Beachwood, United StatesJob Description · Job DescriptionChange Lives. Passion. Leadership. Community · Sales Assistant Manager (ASM) Job Description · As an Assistant Studio Manager, you will be responsible for providing leadership and assisting the Studio Manager with delivering daily direction to the ...
-
Executive Assistant/office Manager
2 weeks ago
All One Construction Cleveland, United States**Executive Assistant/Office Manager** · The Executive Assistant/Office Manager will be responsible for providing support to the President and CEO of All One Construction. This position will be responsible for managing the President's calendar, dictation, and scheduling of meetin ...
-
Assistant Manager
13 hours ago
Dunkin Avon, United StatesPay Range: $17-$18.50 · ?Cadete Enterprises is currently hiring an Assistant Manager to join our team at Dunkin. Well let you in on a little secret... While everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. With a competitive wag ...
-
Assistant Manager
13 hours ago
Sonic Westlake, United States**Position**:Assistant Manager** · **Immediate Supervisor**: General Manager · **Status**:Nonexempt · **Position Summary**: Lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for each shift. The Assistant Manager mu ...
-
Assistant Manager
5 days ago
Barrio Tacos Strongsville Strongsville, United States**VISION** · To push creative boundaries using fresh, innovative recipes in everything we create. Barrio strives to continue to provide a high-energy, inclusive atmosphere in every neighborhood we serve. · **MISSION: TACOS** · Team-work: Our taco family works together to create a ...
-
Assistant Manager
1 week ago
Dennys Southington, United StatesLooking for assistant managers with at least 1 year experience. A valid drivers · license and must pass a back ground check. Job entitles · running a shift, controlling labor and inventory. Also making sure all sanitation · requirements are all being followed and food is all cook ...
-
Assistant Manager
1 week ago
R.J. Corman Railroad Switching Co LLC Westlake, United States**Job Requirements**: · - Prior supervisory experience · - Self-motivated with good communication skills · - Work outdoors in inclement weather · - Available 24/7/365 · **Physical Requirements**: · - Able to perform physical strenuous work · - Requires constant standing, walking, ...
-
Assistant Store Manager
2 weeks ago
J Portage, United States**Our Brand: · ** J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and des ...
-
Assistant Store Manager
1 week ago
Lake Effect Portage, United StatesLake Effect, a leading player in a thriving industry, is seeking a dynamic and experienced Assistant Store Manager to join our team. As a company dedicated to providing high-quality products and services, we are committed to fostering a positive and inclusive workplace culture. · ...
-
Assistant Store Manager
1 week ago
Pet Supplies Plus Portage, United States**SUMMARY** · To assist the Pet Supply Plus Store Director in establishing and maintain superior customer service, accountability for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, Human Resources Management, ...
-
Branch Manager, North Toms River, NJ
1 week ago
Santander Holdings USA Inc Beachwood, United States Full timeBranch Manager, North Toms River, NJToms River, United States of AmericaThe Branch Manager is responsible for the administration of sales, service, operational efficiency, risk applications, internal control and HR management activities to meet bank objectives for the branch. Inc ...
-
Bartender
1 day ago
PF Changs Beachwood, United StatesHiring immediately for full-time or part-time hourly restaurant dine-in food and beverage Bartenders. · Benefits We Offer: · Vacation pay* · Benefit plan options* · Competitive pay plus tips · Flexible schedule · Paid on the job training · Opportunity to work with a growing bran ...
-
Admissions Nurse
1 day ago
BAYADA Home Health Care Beachwood, United States Full timeBAYADA Home Health is looking for a compassionate and dedicated full-time Admissions Registered Nurse (RN) to join our team. This office services our adult and geriatric clients on a per visit basis in territories throughout Ocean County. · Prior Home Health (OASIS) experience p ...
-
Registered Nurse
1 day ago
BAYADA Home Health Care Beachwood, United States Full time**$10,000 Sign On Bonus** · BAYADA Home Health is currently seeking an experienced Registered Nurse, RN, for an on-call position. This office services our adult and geriatric clients on a per visit basis throughout Ocean County, NJ. · Work a rotating schedule of 7 days on, then 7 ...
Business Center Assistant Manager - Woodmere, United States - PNC
Description
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.
We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As a Business Center Assistant Manager within PNC's Retail Branch organization, you will be based in Woodmere, Ohio at the Chagrin-Brainard Branch.
Job Description
As a manager of talent in PNC, you will be expected to:
Competencies
Branch Banking Services - Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers.
Decision Making and Critical Thinking - Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.
Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.
Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet.
Drives sales teams to build a strong pipeline of prospects and clients.Selling.
- Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals.
Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.Work Experience
Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Associates
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at
. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.
Applicants may also call and select Option 4:
Recruiting for accommodation assistance.
All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
*At PNC we foster an inclusive and accessible workplace.
We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice \_CCPA\_Privacy\_Disclosure\) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.