Assistant Manager - Portage, United States - Sonic
Description
Position:
Assistant Manager**
Immediate Supervisor: General Manager/Operating Partner
Status:
Nonexempt
Position Summary:
This position assists with the leading and managing of the drive-ins operations and employees during an assigned shift.
Essential Job Duties:
- Train, manage, direct, coach, lead, and assign drivein employees during shift
- Lead and manage drivein operations during shift to provide an optimal guest experience
- Manage staffing levels during shift
- Perform opening and/or closing duties
- Handle and properly escalate guest issues/concerns during shift
- Handle and properly escalate employee issues/concerns
- Monitor and manage the driveins food, labor, paper, and inventory during shift to maximize costcontrol, operational efficiency, quality standards, and customer service
- Assist with preparation and maintenance of drivein records
- Comply with and enforce all company policies, procedures, and operational standards
- Ensure compliance with all applicable federal, state, and local laws
- Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drivethru (if applicable)) as necessary during shift to meet operational standards
- Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
- Regular attendance
ADDITIONAL DUTIES:
- Move and stock food product weighing up to 50 pounds
- Perform other jobrelated duties as assigned or required
Time/Shift Expectations:
Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
- Experience
- At least six months of restaurant management experience or one year of retail management experience
- Experience
- Knowledge/Skills
- General restaurant or retail knowledge
- Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
- Knowledge of federal, state, and local health and safety laws and regulations
- Basic computer, math, and reading skills
- Effective verbal and written communication skills
- Problemsolving, multitasking, decisionmaking, leadership, timemanagement, and conflictresolution skills
Work Environment:
Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Brand:
Sonic
Address: 349 Romence Road Portage, MI
Property Description:
Sonic Romence Road
Property Number: 6100
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