Assistant Store Manager - Portage, United States - Pet Supplies Plus

Pet Supplies Plus

Verified Company

Portage, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

SUMMARY

To assist the Pet Supply Plus Store Director in establishing and maintain superior customer service, accountability for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, Human Resources Management, and managing operating costs and shrinkage.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly.
Controls shrink, expenses and labor.
Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in all departments; ensures selling floor is adequately stocked.
Evaluates and reacts to performance issues.
Assists Store Director to train and develop store team.
Processes information and merchandise through computer system and POS register system.
Operates and uses all equipment necessary to run the store.
Works various hours/days to oversee store operations.
Ensures compliance with all laws, policies and procedures.
Follows all PSP programs/promotions
Assists with general care of animals
Acts as Niemann Foods representative within the store and community
Enforces safety policies and procedures; is a safety role model
Other duties as assigned by supervisor

KEY ATTRIBUTES

Product knowledge
Passion for pet business
Leadership skills
People/Communication skills
Excellent Customer Service skills
Integrity
Ability to multitask

SUPERVISORY RESPONSIBILITIES

Manages 34 Associates in the store.
Provides direction, coordination, and evaluation of the store and Associates.
Follows NFI policies and applicable federal, state and local laws.
Trains and develop Associates
Plan, assign, and direct work
Reward and discipline Associates
Address complaints and resolves problems

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED)
Possess product knowledge of pets and pet related products
1 to 3 months related experience and/or training
Knowledge of retail computer systems, Word and Excel a plus

LANGUAGE SKILLS

Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Write reports, business correspondence, and procedure manuals.
Present information and respond to questions from groups of customers or associates

MATHEMATICAL SKILLS

Basic math concepts (addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and sales per associate hour)

CERTIFICATES, LICENSES, REGISTRATIONS

Some locations may require Power Industrial Truck Certification

RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heel
Safety Cutter
Apron
Uniform per store policy

PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)

Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates and customers
Lift and/or move up to 30 pounds

Frequently (Between 1/3 to 2/3 of the time)

Climb
Balance
Stoop
Kneel
Crouch
Overhead lifting
Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

Sit
Crawl
Lift and/or move up to 100 pounds

Vision

Close
Distance
Ability to adjust focus
Ability to distinguish colors

WORK ENVIRONMENT
Regularly

Exposure to animals including rodents, fish, amphibians, reptiles, felines, and canines

Occasionally

Work in high places
Fumes or airborne particles
Toxic or caustic chemicals
Risk of electrical shock
Outside weather conditions

Noise Level

Moderate

- **Niemann Foods Management retains the discretion to add to or change the position requirements at any time._
- **Position requirements may vary by store location_

Brand:
Pet Supplies Plus

Address: 2800 New Pinery Road Portage, WI

Property Description: 641 Pet Supplies Plus

Property Number: 641