- As an operations manager, you will oversee the daily operations of their extended stay hotel, ensuring that guest satisfaction, revenue, and quality standards are met.
- You will manage a team of front desk, housekeeping, maintenance, and food and beverage staff, providing them with training, coaching, and feedback.
- You will also be responsible for budgeting, forecasting, inventory, payroll, and reporting, as well as ensuring compliance with Hilton brand standards and local regulations.
- You will work closely with the general manager and other department heads to achieve the hotel's goals and objectives.
- You have at least three years of experience in hotel operations management, preferably in an extended stay or similar property.
- You have a bachelor's degree in hospitality management, business administration, or a related field, or equivalent work experience.
- You have excellent communication, leadership, and problem-solving skills, and a passion for delivering exceptional guest service.
- You are proficient in Microsoft Office, Hilton OnQ, and other hotel systems.
- You are flexible, adaptable, and able to work under pressure and handle multiple tasks.
- You are available to work various shifts, including weekends and holidays, as needed.
- The property offers spacious and comfortable suites with fully equipped kitchens, free Wi-Fi, and other amenities for their guests.
- They are located in a convenient and accessible area, close to major attractions, businesses, and transportation hubs.
- Enjoy the benefits of working for a global leader in hospitality, such as competitive pay, bonus, and benefits, as well as opportunities for career growth and development.
- If you are interested in this position, please send your resume.
- They are an equal opportunity employer and value diversity and inclusion. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Hotel Operations Manager - Philadelphia, United States - Melton Hospitality Advisors
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Job Description
Job DescriptionWe are working with a client that has a confidential opportunity to join their team as an Operations Manager. Join their team and enjoy a rewarding career in hospitality
Salary Range- $50-55k/year plus Bonus and great benefits
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