- Sell tickets for ticketed sports through outbound, inbound and renewal sales
- Conduct daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups and prospective buyers
- Work with the UNI FRMC to develop and execute approved annual business and sales plans
- Serve as a member of the UNI FRMC external operations team
- Assist with the day-to-day operations of the new Fan Relationship Management Center (FRMC) profitably while exceeding client expectations in revenue generation and customer service.
- Meet personal sales goals and contributing to annual revenue growth
- Prospect and target new sales opportunities to include season tickets, group tickets and donations
- Track and report daily, weekly, and monthly sales figures and relevant accountability, as well as relevant communications of those results
- Carryout key sales strategies and go-to-market plans that generate long-term revenue
- Manage and track all ticket sales inventory while creating new assets and owning the fulfillment process
- Assist in the fulfillment of corporate partnership agreements where needed
- Create, establish and strengthen relationships between prospects, fans and the FRMC
- Build database with qualified prospects via industry best practices at games, events and through general prospecting
- Assist in the creation, planning, communication, and implementation of ticket marketing, promotions, ticket pricing, sales strategies, and community ticket/sampling programs, etc.
- Manage a book of business containing donors, season ticket holders, partial season ticket plan holders, group leaders, and prospects
- Other job-related duties as assigned
- Bachelor's degree in Sport Management or related field
- 1-2 years of sports ticket sales experience with a minimum of 1 year in Ticket Sales preferred
- Computer proficient (Microsoft Word, Excel, Outlook) and detail-oriented
- Experience with ticketing software and CRM program preferred
- Excellent communication, presentation, and listening skills
- Strong organizational and time management skills
- Ability to work well with others and confidence when taking initiative
- Availability to work outside typical office hours including nights and weekends as requested
- The work is sedentary in nature
- Walking, standing, bending and carrying light office items may be required
- The work is typically performed in an adequately lighted and climate-controlled office environment
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