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Call Center Intake Specialist - Tampa, United States - Christopher Ligori & Associates
Description
Job Description
Job DescriptionFANTASTIC OPPORTUNITY Upward Mobility as we prefer to promote from within. If you have 3-5 years' experience working in an office environment and have a professional phone demeanor this might be a great position for you.
******BILINGUAL REQUIRED (Spanish)******
100% In office position
Responsibilities:
· Answer Incoming calls and handle according to company policy
· Good communication skills
· Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
· Be customer focused and can adapt to different personality types.
· Take down information of callers who seek to be new clients
· Communicate effectively with clients, assigned attorneys, and internal team members.
Qualifications:
· Positive Attitude
· Works well with others
· Strong customer service skills.
· Excellent communication and interpersonal abilities.
· Proficient Microsoft Office
· Detail-oriented with a commitment to accuracy.
· Professional Attitude
Benefits:
· Year End Bonus
· Health – Employer pays 100% of the premium.
· 401K plus employer matching
· 10 vacation days, 4 vacation days and 2 personal days.
· Vision and Dental Insurance Available
· Additional insurance can be provided upon request.
Chris Ligori & Associates is an equal opportunity employer. We encourage candidates from all backgrounds to apply.