Sr. Director of Operations - Ontario, United States - Congruex LLC

Description

Director of Operations

Job Title: Director of Operations

Operating Unit: HHS Construction, LLC.

Department: Construction

Reports To: SR Director of Operations

Employment Status: Full-time, exempt

Primary Location: Ontario, CA

Compensation: 110K-125K

We will determine salary based on skills and experience in relation to the function of the role, as well as equity to any other employees in the same or similar role.

Company Profile:

Congruex

Congruex was formed in 2017 to take advantage of historic demand for digital connectivity. The digital networks we design and build for our clients enable everything in the modern world to operate, from healthcare and energy to transportation and social interactions.

Few companies in our industry can operate at scale and self-perform services like our multinational team. Our clients choose Congruex to deliver turn-key digital networks under a single platform. Our unified vision is to become the best end-to-end provider of network design and build services in the U.S.

We are the One Congruex Family. We are building tomorrow, together.

Why Work at Congruex

Opportunities

We offer opportunities at all levels across the nation - from students to industry veterans - in areas of engineering, construction, and professional services.

Wellbeing

We value the wellbeing of our people and offer competitive compensation, health benefits, wellness resources, 401(k) retirement planning, and employee recognition and leadership development programs. Options may vary by geographic location.

Culture

The pillars of Congruex culture are GRIT, safety, inclusion, and family.

• GRIT: Our GRIT values are part of our company DNA and the touchstone for our multinational workforce.
  • Guts - having the guts to do the right thing
  • Reliability - being reliable to deliver what we promise
  • Innovation - innovating every day
  • Teamwork - embracing teamwork together as One Congruex
• Safety: We are committed to 24/7 safety practices on our jobsites, within our offices, and all the places our team exists in between.
• Inclusion: Congruex embraces our team's diversity and promotes an inclusive workplace for all.
• Family: We are a family-oriented company committed to the long-term health and development of our people.

HHS Construction, LLC, a Congruex Company

Founded in 2003, HHS Construction is a leading provider of infrastructure services to major telecommunications and cable providers, primarily in Southern California and adjacent geographies. HHS Construction's core capabilities include aerial, underground, and substructure self-perform construction; ISP services; wireless services including Small Cell/CRAN installation, utility coordination, turn-key RF testing and maintenance; telecom engineering; placement and splicing of copper, coaxial, and fiber optic cables; and pole maintenance. HHS Construction is headquartered in Ontario, California.

Job Summary:

The Director reports directly to the VP Operations. The Director will partner with the local CM and PM teams and executive staff to provide leadership, management, and vision necessary to ensure the Company has the proper operational controls, administrative, and reporting procedures and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Director will work closely with the individual market PMs and executive leadership to establish and lead the strategic operational plan and ensure the company continues to provide exceptional services to customers. As a partnering principal motivator of change, the Director should be a dynamic leader who is energetic and passionate.

Job Responsibilities (Including, but not limited to):

• Drive the Division to achieve sales, profitability, business goals and objectives.
• Ensure measurement and effectiveness of all internal and external processes; provide timely, accurate and complete reports on the operating condition of the Division
• Implement policies, objectives, or activities of the Division to ensure continuing operations, to maximize returns on investments, or to increase productivity.
• Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Provide regular reports and analysis of financial, operational, team performance and industry trend metrics to executive team.
• Review reports submitted by staff members to recommend approval or to suggest changes.
• Appoint department heads or managers and assign or delegate responsibilities to them.
• Collaborate with management to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate the rapid growth objectives of the organization.
• Accomplish staff results by motivating and leading a high-performance management team: communicating job expectations, planning, monitoring and measuring job results; coaching, counseling and disciplining employees.
• Maintain a safe, engaging, creative and professionally rewarding work environment; provides personal growth opportunities for staff.
• Fosters a success-oriented, accountable environment within the Company.
• Hold monthly or quarterly one-on-one meetings with department managers to establish and review progress of goals and objectives (including continuous training) and hold accountable.
• Serve as the primary escalation point for all problems that arise within the region.
• Adheres to all company policies, procedures, standards and safety rules.
• Performs other duties as assigned and directed.
• Must be willing to work flexible hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations.

Required Skills & Qualifications:

General

• 10+ years of job-related experience
• Equivalent combination of education/job experience

Competencies:

LEADING OTHERS

• Inspires others with a compelling vision
• Empowers others to accomplish common goals
• Represents a positive, motivational example for others to emulate in becoming leaders
• Supports others through providing clarity, direction, organization, and purpose

GOAL ACHIEVEMENT

• Establishes goals that are relevant, realistic, and attainable
• Identifies and implements required plans and milestones to achieve specific business goals
• Initiates activity toward goals without unnecessary delay
• Stays on target to complete goals regardless of obstacles or adverse circumstances

TEAMWORK

• Discards personal agenda to cooperate with other team members in meeting objectives
• Contributes positively and productively to team projects
• Builds and sustains a trust relationship with each member of the team
• Supports other team members and team decisions

PROBLEM SOLVING

• Analyzes all data relative to a problem
• Divides complex issues into simpler components in order to achieve clarity
• Selects the best options available to solve specific problems
• Applies all relevant resources to implement suitable solutions

DEVELOPING OTHERS

• Strongly advocates for the growth and development of others
• Devotes appropriate time to training, coaching, and developing others
• Understands the implications of varied learning styles and their importance to individual development
• Regularly follows up and holds others accountable for their performance

Knowledge/Skills/Abilities:

General: Must be efficient with strong attention to detail. Must has strong skills in organization and planning, demonstrated ability to work independently or in a team-oriented environment and exercise sound judgement and problem solving.

Personal: Exceptional written, oral, and interpersonal communication skills; ability to present ideas in business-friendly and user-friendly language; ability to effectively multi-task and prioritize in order to execute tasks in a high-pressure environment, both personally and delegated through staff. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Communication: Ability to read, analyze, and interpret industry journals, financial reports, and legal documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. Requires the ability to influence others, negotiate outcomes, and articulate action plans to the team as well as internal and external customer groups. Strong coaching and mentoring skills - must be effective at providing detailed and specific feedback to staff to equip them to meet identified business goals. Must be effective at giving and receiving feedback

Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Computer: Ability to proficiently use computer software programs and related computer applications, Microsoft Office (Word, Excel, Outlook, PowerPoint) and other industry-specific technology tools used within the organization. Willingness to learn additional software applications.

Physical and Environmental Elements:

Physical demands: Ability to sit continuously for over 2/3 of normal work shift. Ability to stand, walk, and reach with hands and arms, climb or balance, stoop, kneel, or crouch on a regular basis. Ability to talk and to hear continuously. Ability to lift up to 10 pounds occasionally. Finger dexterity is required frequently for over 2/3 of the normal work shift.

Vision: Ability to see at close range (20 inches or less), at a distance (clear vision at 20 feet or more), ability to identify and distinguish colors, ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, three-dimensional vision, ability to judge distances and spatial relationships, and ability to adjust the eye to bring an object into sharp focus.

Work Environment: Employees work in an office environment. Noise levels are moderate (such as computers and printers) and temperature conditions are usually controlled.

Travel: Some local travel by car may be required to customer sites in Southern California.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.