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    Customer Service Rep I - Detroit, United States - SRT Training Group

    SRT Training Group
    SRT Training Group Detroit, United States

    3 days ago

    Default job background
    Description
    Fields calls and inquiries from the customer with concerns and questions. Facilitates resolution to the customer's problems. Maintains customer information in computer system.

    Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area.

    Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

    Required Skills

    Required Experience


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