- Maintains effective service models to ensure long term client satisfaction and retention
- Provide superior daily account management and support for the clients
- Responsible for the client renewal process from start to finish
- Cross selling to existing clients achieving year over year account revenue growth
- Oversee the seamless transfer of client coverage from client/carrier/administrator/employees
- Identify and resolve claims, billing and administrative issues that arise
- Build and maintain excellent relationships with team mates, clients and vendors
- Maintain the agency management system to ensure data is up to date and accurate
- Expand knowledge in health care compliance
- Expand knowledge in industry and products
- Perform in-person and virtual benefits learning sessions for our clients
- Create customized service plans to address clients' needs
- Schedule regular meetings and check ins with our clients to ensure they are satisfied
- Participate in events, seminars and other out of office development and networking opportunities
- Assists Analytics and Client Support team as needed
- All other duties as assigned.
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Relationship Account Manager
5 days ago
Authority Brands Bloomfield Hills, United StatesAuthority Brands Inc. headquartered in Columbia, MD is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ. · We're looking for a dynamic and motivate ...
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Relationship Account Manager
3 weeks ago
DRYmedic Restoration Services Bloomfield Hills, United StatesBenefits: 401(k) 401(k) matching Company parties Dental insurance Health insurance Paid time off Training & development Tuition assistance Vision insurance Wellness resources We're looking for a dynamic and motivated Relationship Account Manager to join our team As the Relationsh ...
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Relationship Account Manager
5 days ago
DRYmedic Bloomfield Hills, MI Bloomfield Hills, United StatesBenefits:401(k) · 401(k) matching · Company parties · Dental insurance · Health insurance · Paid time off · Training & development · Tuition assistance · Vision insurance · Wellness resources · We're looking for a dynamic and motivated Relationship Account Manager to join our tea ...
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Relationship Account Manager
2 weeks ago
DRYmedic Restoration Services Bloomfield Hills, United StatesBenefits:401(k) · 401(k) matching · Company parties · Dental insurance · Health insurance · Paid time off · Training & development · Tuition assistance · Vision insurance · Wellness resources · We're looking for a dynamic and motivated Relationship Account Manager to join our tea ...
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Relationship Account Manager
1 week ago
DRYmedic Bloomfield Hills, MI Bloomfield Hills, United StatesJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Company parties · Dental insurance · Health insurance · Paid time off · Training & development · Tuition assistance · Vision insurance · Wellness resources · We're looking for a dynamic and motivated Relationshi ...
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Relationship Manager I
3 weeks ago
PNC Pontiac, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...
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Customer Relationship Manager
2 weeks ago
Exela Technologies Troy, United StatesJob Summary: · The Customer Relationship Manager is responsible for client satisfaction and retention, upselling, problem-solving and support of customer print and promotional item management. The primary focus of this role is to drive the strategic direction and develop the peo ...
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Customer Relationship Manager
3 weeks ago
Exela Technologies Troy, United StatesJob Summary: · The Customer Relationship Manager is responsible for client satisfaction and retention, upselling, problem-solving and support of customer print and promotional item management. The primary focus of this role is to drive the strategic direction and develop the peo ...
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Client Relationship Manager
2 weeks ago
Exela Technologies Troy, United StatesJob Description · Job DescriptionWhy Exela? · Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you'll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all dri ...
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Relationship Manager II
3 weeks ago
PNC Troy, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) [position title] within PNC's [name of division] organization, you will be base ...
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Client Relationship Manager
3 weeks ago
HairClub Troy, United States Full timeJob Details · Description · MAJOR RESPONSIBLITIES: · Ultimate Client Experience: Actively manages memberships and ensures that clients receive all services and products to which they are entitled and that renewals are processed accurately and on time through daily review of b ...
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Business Relationship Manager
1 day ago
Phinia, Inc. Auburn Hills, United StatesAbout us · PHINIA: Advancing sustainability today, powering carbon-free tomorrow · At PHINIA, we create premium fuel systems, electrical systems, and aftermarket parts for internal combustion engine (ICE) vehicles and industrial applications. We make sure our products are clean ...
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Business Relationship Manager
2 days ago
Phinia, Inc. Auburn Hills, United StatesAbout usPHINIA: Advancing sustainability today, powering carbon-free tomorrow At PHINIA, we create premium fuel systems, electrical systems, and aftermarket parts for internal combustion engine (ICE) vehicles and industrial applications. We make sure our products are clean, effic ...
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Skyline Enterprises Troy, United StatesAbout the Company · We are a highly modern and successful company in the international sanitation industry. We are the competence center of the international ROCA Group and a leader in plastic applications for high-quality flushing technology. Together with ROCA and LAUFEN, we de ...
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Nexus Innovations Farmington, United StatesPacific International is excited to announce its partnership with a leading truck manufacturer dedicated to delivering quality and innovation in the transportation industry. With a rich history spanning over 8 years, they are well-known for their commitment to excellence, reliabi ...
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Relationship Manager
3 weeks ago
COMERICA MANAGEMENT CO INC DETROIT, United States Paid WorkRelationship Manager, Middle Market · The Relationship Manager is responsible for new business development, portfolio management and underwriting to support the needs of the group. This role will focus on clients that typically have an annual revenue between $30MM and $500MM. · P ...
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Sapphire Innovations Bloomfield, United StatesAbout duerenhoff GmbH: · Start at the top. But not with the biggest, but with the best. · In the last ten years, we have freed the topic of personnel consulting from ties and achieved a new dimension of effectiveness with innovative systems. Here, the clocks tick a few beats per ...
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Relationship Manager
3 weeks ago
Comerica Bank Grosse Pointe Woods, United States Full timeJob Description · Small Business Relationship Manager The Small Business Relationship Manager is responsible for acquiring, managing, and retaining a portfolio up to ~100 small business clients. This role will support multiple banking centers in a defined geographic territory by ...
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Client Relationship Manager
3 weeks ago
LHH Farmington Hills, United StatesOur client at LHH is seeking a dynamic and organized individual to join our team as a Client Relationship Manager The successful candidate will play a key role in supporting our financial advisor in delivering exceptional service to our clients. This position offers an excellent ...
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Relationship Manager
3 weeks ago
COMERICA MANAGEMENT CO INC DETROIT, United States Paid WorkRelationship Manager, Municipalities-Group · The RM role will be responsible for new business development, portfolio management, and cross-selling to support the needs of the group. · What we can offer you · * Comerica Funded Retirement Plan and 401(K) Matching · * Paid Time Off ...
Relationship Manager - Bloomfield Hills, United States - Austin Benefits Group
1 week ago
Description
Job Description
Job DescriptionSalary:Austin Benefits group is a leading employee benefits firm that provides benefit solutions to both private and publicly traded companies. We provide our clients with a highly responsive team to deliver unmatched service, education and smart benefit solutions.
Austin Benefits is currently looking for a new member to join our team as a full time Account Specialist - Business Insurance. Responsibilities include:
SUMMARY
The Client Relationship Manager is responsible for building and maintaining strong relationships by providing the highest level of customer service and support to our clients. The Client Relationship Manager oversees a robust group listing – with a majority of clients under 50 employees.
ESSENTIAL JOB FUNCTIONS