- Innovate and forward-thinking environment.
- Catered lunch everyday.
- Certification program including pay raises and exam reimbursement.
- Autonomous role working on a variety of systems and networking troubleshooting.
- Environment that fosters internal growth and learning resources.
- Compensation: $22.50/hr.-$26.00/hr.
- Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment or in person at a client site.
- Act as the initial or second-level contact for all end-users that need technical support.
- Answering the help desk phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate.
- Assist less experienced technicians with technical problems they encounter.
- Clearly communicate technical solutions in a user-friendly, professional manner, and assist junior and senior technicians.
- Follow defined procedures and policies to resolve recurring tasks.
- Escalate or involve senior technicians on more sensitive or complex end-user problems.
- Perform related work as required.
- Technical Capacity.
- Problem Solving/Analysis.
- Communication Proficiency.
- Team Player.
- Good Decision Making.
- Work Independently.
- Time Management.
- Intermediate understanding of desktop operating systems, various software applications, and PC/Server/Network hardware.
- Intermediate understanding of principles and theories of network systems and management.
- Intermediate understanding of Internet technologies and products.
- At least two years of technical work experience or equivalent education.
- Associates (or higher) degree in computer science-related field.
- Two or more years of technical work experience.
- Two or more relevant technical certifications (e.g., A+, Network+ and Security+).
-
IT Support Specialist
11 hours ago
Photographic Society of America Oklahoma City, United StatesJob Description · Job DescriptionResponsibilities: · The Webmaster is responsible for maintaining the PSA's website, serving as the primary contact for all aspects of the PSA's online assets, including: · the maintenance of internet and intranet portals; · collaboration with Dire ...
-
Software Support Specialist
1 week ago
JoCo Oklahoma, United StatesWhat is the position? · The Software Support Specialist is responsible for maintaining and supporting the organization's wealth management systems and will provide support to end users. · What are the responsibilities? · As a Software Support Specialist, you will: · Maintain and ...
-
Technical Support Specialist
5 days ago
Inceed Oklahoma City, United StatesCompensation: $20.00/hr.- $24.00/hr. · Location: Oklahoma City, Oklahoma · Technical Support Specialist: · Inceed has partnered with a great company to help find a skilled Technical Support Specialist to join their team · Required Qualifications & Experience:Prior experience ...
-
Laboratory Support Specialist
4 days ago
ARL Bio Pharma Oklahoma City, United StatesLaboratory Support Specialist · Position Summary... · Join a stable and rapidly growing company where you can make a difference from day one and help make the world a better and safer place. ARL Bio Pharma provides analytical and microbiological testing for the pharmaceutical ind ...
-
Field Support Specialist
5 days ago
Insight Global Oklahoma, United StatesDay-to-Day: · We are looking for a Field Support Specialist for a large Telecommunication and Renewables client. This position is stationed at different sites throughout Oklahoma City. The ideal candidate will have an interest in the telecommunications or utilities industry and w ...
-
Technical Support Specialist
1 week ago
State of Oklahoma Oklahoma City, United StatesJob Posting Title · Technical Support Specialist · Agency · 677 SUPREME COURT · Supervisory Organization · Job Posting End Date (Continuous if Blank) · Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. · Estimated Appointmen ...
-
Client Support Specialist
6 days ago
Paycom Payroll Llc Oklahoma City, OK, US, United StatesThe Paycom Specialist is responsible for providing world-class service and support to clients. They retain and strengthen client relationships by providing full-picture solutions and best practice management. The Paycom Specialist will leverage technology to ensure clients see a ...
-
Client Support Specialist
1 week ago
Paycom Online Oklahoma City, United States Paid WorkThe Paycom Specialist is responsible for providing world-class service and support to clients. They retain and strengthen client relationships by providing full-picture solutions and best practice management. The Paycom Specialist will leverage technology to ensure clients see a ...
-
laboratory support specialist
1 week ago
ARL Bio Pharma Oklahoma City, OK, United StatesLaboratory Support Specialist · Position Summary · Join a company where you can make a difference from day one and help make the world a better and safer place. ARL Bio Pharma provides analytical and microbiological testing for the pharmaceutical industry and we are the most resp ...
-
Technical Support Specialist
5 days ago
State of Oklahoma Oklahoma City, United StatesJob Posting Title · Technical Support Specialist · Agency · 677 SUPREME COURT · Supervisory Organization · Job Posting End Date (Continuous if Blank) · July 01, 2024 · Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. · Est ...
-
Member Support Specialist
3 days ago
VASA Fitness OKC Penn OK, United StatesPOSITION DESCRIPTION · POSITION TITLE: Member Experience Specialist (MES) · FLSA STATUS: Non-Exempt, Hourly · COMPENSATION: Base rate is $11.30 per hour + Commission Opportunities · SCHEDULE: Opening and Closing shifts available · JOIN OUR TEAM · At VASA Fitness, we want to creat ...
-
Recovery Support Specialist
3 days ago
University of Massachusetts Medical School Oklahoma City, United StatesExplore the Possibilities · and Advance with Us. · You can view all open jobs by clicking here · or use the following search form to find jobs that suit your specificcareer interests. · Recovery Support Specialist · Job Number : · Category: · Administrative Professional · Loc ...
-
Operations Support Specialist
3 days ago
Alutiiq Oklahoma City, United StatesAlutiiq and its subsidiaries firmly believe that our employees drive the success of the company. We strive to create and provide an environment that offers challenging, stimulating, and financially rewarding opportunities. · Join us and discover a work experience where diverse id ...
-
contracting support specialist
6 days ago
DELAWARE RESOURCE GROUP OF OKLAHOMA Oklahoma City, United StatesJob Details · Job Location · CORP - Oklahoma City, OK · Position Type · Full Time · Education Level · Bachelor's degree or Relative Exper · Travel Percentage · Minimal · Job Shift · Day · CONTRACTING SUPPORT SPECIALIST · The Contracting Support Specialist (CSS) reports ...
-
Technical Support Specialist
3 days ago
Peak Scientific Oklahoma City, United StatesTechnical Support Specialist · - · Massachusetts · Peak Scientific Inc., a fast-growing company specializing in the manufacture of laboratory gas generators for the life science and biomedical market, is looking to recruit a talented T**echnical Support Specialist**. You will ...
-
Business Support Specialist
1 week ago
Black & Veatch Oklahoma City, United StatesLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., · Denver, CO · or · City and state must be separated by a comma followed by a space (e.g., · Houston, TX ) · Black & Veatch · Business Support Specialist - Water Infrastructure Projects ...
-
Customer Support Specialist
1 week ago
eClinicalWorks Oklahoma City, United States** Customer Support Specialist** · **Job Category****:** Software · **Requisition Number****:** CUSTO001989 · Showing 1 location · **Job Details** · **Description** · **Position Overview** · The Customer Support Specialist is responsible for quickly and accurately identifying ...
-
Technical Support Specialist
3 days ago
Digital Six Laboratories Inc Oklahoma City, United StatesJob Description · Job Description### Job Summary: · We are seeking a Technical Support Specialist with a strong background in IoT technologies and a passion for excellence in customer service. The ideal candidate will be responsible for providing expert phone support to our diver ...
-
Application Support Specialist
3 days ago
Axelon Oklahoma City, United StatesThe Applications Analyst Senior responsibilities include, but are not limited to, the following: · • Mentoring and training of junior team members. · • Communicates and researches enhancements, seeking appropriate approvals from customers. · • Assists with roadmap planning of app ...
-
Sales Support Specialist
1 week ago
eTeam Oklahoma City, United StatesJob Description: · Provides operational and support services to the entire sales organization which could include: inbound order desk, specialized inbound/outbound sales, call center overflow, specialized order/account processing, sales research, reporting and analysis, sales met ...
Support Specialist - Oklahoma City, United States - BankOnIT
Description
Overview:
Summary/Objective
The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues.
Responsibilities:Why you want this job
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Competencies
Supervisory Responsibility
This position has no supervisory responsibility.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional evening and weekend work may be required as job duties demand.
Travel
No travel is expected for this position. Voluntary travel opportunities may be available as needed.
(IT Support, Help Desk, Desktop Support, Microsoft Exchange, DNS, Firewall, Networking, Systems Admin)
Qualifications:Required Education and Experience
Preferred Education and Experience
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.