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    AV Technician - Washington, United States - Addison Group

    Addison Group
    Addison Group Washington, United States

    5 days ago

    Addison Group background
    Description

    Our client is seeking an IT-AV Support Technician who will deliver end-to-end support to employees, event attendees, and guests in accordance with Service Level Agreements and expectations for quality customer service. The AV/IT Support Technician will be expected to provide support for facilitating Zoom meetings and events.

    Job responsibilities:

    • Focus on the support of users, endpoint devices, audiovisual, and other staff-facing systems operating at local facilities.
    • Support onsite and offsite special events – both small and large - in theaters, auditorium halls and conference rooms on customer premise and other customer-associated venues.
    • Repair/maintenance of all customer audio visual systems.
    • Support installation of temporary and permanent exhibits.
    • Create, maintain, and catalog technical system documentation.
    • Support system upgrades and associated testing throughout audio visual estate.
    • Coordinate equipment repairs/replacement with vendors as needed.
    • Compress and digitize audio and video data.
    • Ensure the safe storage and integrity of data.

    Required experience:

    • 3-5 years' experience coordinating/supporting live events/productions or installing/supporting/troubleshooting integrated audio-visual solutions
    • Ability to interact professionally and confidently with senior officials/executives and other VIPs
    • Experience working onsite & remotely performing system commissioning, staging, programming, testing and integration.
    • General competency/knowledge of major AV vendor hardware and their product's functionality
    • Working knowledge of Crestron, AMX, Medialon control systems; Biamp, Ashly, Symmetrix, Crestron, and/or QSC audio DSPs (certifications a plus)
    • Excellent written and verbal communication skills
    • Ability to accommodate flexible working schedule, including weekends and holidays
    • Proficient with Google Workspace and Microsoft Office Suite
    • May require occasional lifting (up to 25 lbs)
    • Requires extensive sitting, standing and walking
    • Some travel requiring multi-night stays within and at times outside the local work area
    • Valid driver's license
    • Must be willing to complete background checks and drug tests required by current or future contracts.
    • CTS or other industry recognized certifications a plus
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