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    Customer Service Advisor - Orange, United States - Barker and Sons Plumbing

    Barker and Sons Plumbing
    Barker and Sons Plumbing Orange, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionWe're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from youCompensation:

    hourly

    Responsibilities:
    • Create records of customer interactions and follow up to ensure all questions have been answered
    • Respond to customer inquiries, product and service questions, and customer complaints
    • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
    • Regularly meet with sales lead to receive the newest service and product knowledge
    • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
    Qualifications:
    • Must have graduated high school, received a G.E.D. or equivalent
    • Excellent active listening, interpersonal, and communication skills
    • Previous work in a customer-facing position
    About Company

    Who We Are: There is a lot of love at Barker and Sons.

    Barker & Sons Plumbing & Rooter is filled with dependable, confident, capable, and caring service providers. With room to grow and plenty of recognition for excellence, you'll love our vibe. It really does take a tribe to deliver a world-class buying experience. And that takes a happy, healthy, wealthy culture and we can't wait to bring you into ours.

    Benefits:

    • Professional advancement through sponsored training and continuous development
    • Health and wellness package inclusive of medical, dental, and vision along with short-term disability and life coverage
    • 401(k) with a 4% match
    • Paid time off, paid holidays, and adaptable schedules
    • Company provided service truck, tablet, and uniforms
    • Company-wide family events
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