-
Food Service Manager
3 days ago
Dash In Chantilly, United States**Join the Dash In Team as our Food Service Manager** · Are you ready to join a team that's all about making greatness happen? Dash In, a proud division of the Wills Group family of brands, is now Great Place to Work Certified and Fortune's Best Workplace in Retail, and we're on ...
-
IT Service Management Specialist
1 week ago
Ateca Consulting Dulles, United StatesWe are seeking a highly skilled IT Service Management Specialist in Saudi Arabia Qatar · **Responsibilities**: · - Collaborate with cross-functional teams to understand business requirements and translate them into IT service delivery solutions. · - Design, implement, and maintai ...
-
Nursing Service Manager
1 week ago
Sapphire Solutions Centreville, United StatesThe FSE Care is a non-profit provider of elderly care and has been offering full-time care in Berlin for over 20 years. In our four facilities (Treptow, Lankwitz, Marzahn, Hohenschönhausen), we work with a holistic care concept and offer, among other things, gerontopsychiatric ca ...
-
Resident Services Manager
2 days ago
Van Metre Companies Herndon, United States**Responsibilities**: · - Resident Event Management: Resident Services Manager is responsible for planning and orchestrating two events every month, including three large scale events each year · - Brainstorm unique, innovative, and creative events that will attract residents and ...
-
Deputy Nursing Service Manager in
2 weeks ago
Titan Industries Centreville, VA, United States Freelance**Leading care with passion and expertise: Our new AWO Berta-Schulz Senior Center is opening in Herne, Centreville, VA as soon as possible.** · Are you looking for a welcome challenge to establish high-quality care in a new senior center with your professional expertise? Is your ...
-
Alabama State Department of Education Centreville, United StatesSchool Year · JOB GOAL · To serve students attractive and nutritious meals at a reasonable cost in an atmosphere of · efficiency, cleanliness, and friendliness to carry out the mission of the Child Nutrition Program in · the Bibb County Schools. · MINIMUM QUALIFICATIONS · 1. High ...
-
Automotive Service Manager
13 hours ago
Petroleum Marketing Group Fairfax, United States: · Founded in 2001, PMG is now one of the largest fuel distributors in the Eastern United States. · Our team of more than 400 industry professionals supports a network of over 1,200 sites with locations along the East Coast from Maine to Florida. PMG is distinguished by its pass ...
-
Manager - Environmental Services
1 week ago
Northern Virginia Community College Fairfax County, VA, United StatesPosting Summary**Working Title** · - Manager - Environmental Services**Role Title** · - Architect/Engineer I**Role Code** · FP**FLSA** · - Exempt**Pay Band** · - 05**Position Number** · **Agency** · - Northern VA Community College**Division** · - NV280-VP Administration**Work Loc ...
-
Food Services Manager in Training
2 days ago
Fairfax County Public Schools Fairfax County, VA, United States**Food Services Manager In Training**: · - Energy Zone Food Service Center · **Description** · - Assists with the operations of a food services finishing kitchen which receives most of its food prepared by a central food preparation kitchen; may provide limited food services for ...
-
Volunteer Services Program Manager
6 days ago
Fairfax County Government Fairfax, United States**Salary** · - $60, $100,093.76 Annually**Location** · - FAIRFAX (EJ27), VA**Job Type** · - FT Salary W BN**Job Number** · **Department** · - Community Services Board**Opening Date** · - 05/11/2024**Closing Date** · - 5/24/2024 11:59 PM Eastern**Pay Grade** · - S22**Posting Type* ...
-
Service Manager
2 days ago
Acento Real Estate Partners Silver Spring, United StatesOur own people say it... Acento Real Estate Partners is officially a GREAT PLACE TO WORK You can see it yourself before even applying... Check us out · **About Us** · Headquartered in the Washington, DC metro area, Acento Real Estate Partners is a premier investment management an ...
-
Service Manager
1 week ago
Precision Tune Auto Care Fort Myer, United States**Overview** · Precision Tune Auto Care began as a small tune up shop in in 1976 and has grown to more than 320 service centers operating in six countries. We are a recognized world leader in the automotive service industry and have been a top rated franchise 500 company for more ...
-
Service Manager
3 days ago
OneWall Communities , LLC. Temple Hills, United States**Service Manager** · OneWall Communities is a vertically integrated real estate company that focuses on transit and lifestyle-oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to positively impact our residents, ...
-
Service Manager
1 week ago
SOC Support Services Chantilly, United StatesService Manager needed for a long-term contract opportunity with SOC's client to work in Chantilly, Virginia. · Active Top Secret/SCI with CI Polygraph is required · Responsibilities · * The Service Manager diagrams and documents repeatable processes for a technical program. Meet ...
-
Nursing Service Manager
1 week ago
NebulaWorks Vienna, United StatesFOR OUR CLIENT, a renowned provider of inpatient elderly care, we are looking for you as a nursing service manager (m/f/d) in the Munich area. As a recruitment agency, we have been successfully accompanying executives in the elderly and nursing care sector on their way to their d ...
-
Service Manager
1 week ago
Day & Zimmermann Group Chantilly, United StatesService Manager needed for a long-term contract opportunity with SOC's client to work in Chantilly, Virginia. · Active Top Secret/SCI with CI Polygraph is required · Responsibilities The Service Manager diagrams and documents repeatable processes for a technical program. Meet ...
-
IT Service Management
1 week ago
Science Applications International Corporation Chantilly, United StatesSAIC has an immediate opening for an Information Technology (IT) Service Management (ITSM) Systems Engineer with experience within the ITIL domains of Service Strategy, Service Design, Service Transition and Service Operation. Candidates will be expe Systems Engineer, IT, Managem ...
-
Service Manager
1 week ago
Day & Zimmermann Group Chantilly, United StatesService Manager · needed for a · long-term contract · opportunity with SOC's client to work in · Chantilly, Virginia. · Active Top Secret/SCI with CI Polygraph is required · Responsibilities · The Service Manager diagrams and documents repeatable processes for a technical p ...
-
Service Manager
1 week ago
Probity Chantilly, United StatesPLEASE NOTE: · This position requires an · ACTIVE · Top Secret/SCI Clearance with CI Polygraph. To be considered for this position, you · MUST · have an · ACTIVE · Clearance Level of · Top Secret/SCI with CI Polygraph · The job duties of the Service Manager are as follows ...
-
Service Manager
1 week ago
DanSources Chantilly, United StatesIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. · Service Manager · Full Time · Chantilly, VA, US · 7 days ago · Requisition ID: 1186 · We are currently seeking a Servi ...
Service Manager - Chantilly, United States - Dansources Technical Services
Description
Job Description
Job DescriptionWe are currently seeking a Service Manager professional to join our team in supporting the Defense and National Security Sector.
JOB DUTIES:
The Service Manager is responsible for diagramming and documenting repeatable processes within a technical program. This involves meeting with Subject Matter Experts (SMEs) to gather requirements and meticulously documenting detailed steps for each repeatable task activity. The role includes managing and updating the ServiceNow service catalog, developing service requirements packages for standard catalog items, and closely monitoring service fulfillment to identify and escalate discrepancies or breaks in automated workflows that may impact service delivery objectives. Additionally, the Service Manager performs version-controlled updates and document tracking.
Key Responsibilities:
Collaborate with engineers and project managers to gather technical requirements and communicate them clearly to developers in written form.
Monitor project lifecycle workflows and submit tickets to resolve errors promptly.
Manage and track the Demand (DMND) and Enhancement (ENHC) process for all service delivery requirements, completing escalations as needed.
Create and update complex workflows and process documents for repeatable tasks, providing training to program teams.
Conduct quality reviews of documents and tickets to ensure compliance with standards.
Work collaboratively with integrators and developers to identify solutions that enhance productivity and improve performance metrics.
Generate weekly, daily, and monthly reports and manage task deadlines effectively.
REQUIRED QUALIFICATIONS:
A minimum of 5 years of experience, which can be a combination of work history and education. This equates to a Bachelor's and 1 year, an Associates and 3 years, or a High School diploma and 5 years.
Required Clearance: TS/SCI CI.
Familiarity with ITIL processes.
Experience in technical documentation, using clear language with proper grammar, spelling, and punctuation.
Ability to execute tasks quickly and efficiently.
Expertise in or a willingness to learn Confluence and MS Visio.
Ability to collaborate with teams, facilitate technical discussions, and work independently.
Utilize various program resources to answer questions and recommend solutions.
Service Manager professionals in Chantilly
-
Christian Chew
Customer Service
-
Ziad safi
President VP GM Business development