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    Head of Product Strategy and Insights - New York, United States - U.S. Bank

    U.S. Bank
    U.S. Bank New York, United States

    3 weeks ago

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    Description

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

    Job Description

    We're looking for a phenomenal Head of Product Strategy and Insights to join our exceptional team and help us develop next generation payment products. This is a unique opportunity to drive strategy with consumer insights within one of the leading banks in the US, focused on designing, building, and launching new credit card and payment products that make a difference in people's lives.

    The right candidate is a passionate subject matter expert that will act as a consultant and collaborate cross-functionally to build holistic insight learning plans for the Bank's business segment to identify actionable insights and create recommendations for experience improvements and execute accordingly. Must love staying abreast of industry trends, gather market intelligence, and engage behavioral and stated customer feedback.

    The successful candidate must also have a strong background in driving action through data, synthesizing research, articulating insights, and strong communication and collaboration skills, along with a strong business acumen and understanding of innovation in the payments space.

    This person:

    • Drives innovation direction and research strategy
    • Develops and customizes holistic insights plans pertaining to particular business partners or initiatives, utilizing all available resources, including research, analytics (including Quantum Metrics), and business strategy;
    • Prioritizes the application of insights based on business needs and opportunities to provide business leaders with fact-based strategic recommendations;
    • Acts as the liaison to the business, helping them understand and to focus on the most promising improvements or investments to differentiate U.S. Bank, drive growth, and mitigate risks;
    • Proactively identifies business opportunities by uncovering unmet customer needs, leveraging emerging trends, understanding the competitive landscape, and staying current on strategic/operational priorities.
    Basic Qualifications
    - Bachelor's degree, or equivalent work experience
    - 10 + years of product management experience or other relevant experience

    Location Expectations
    The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

    If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

    Benefits:

    Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
    • Healthcare (medical, dental, vision)
    • Basic term and optional term life insurance
    • Short-term and long-term disability
    • Pregnancy disability and parental leave
    • 401(k) and employer-funded retirement plan
    • Paid vacation (from two to five weeks depending on salary grade and tenure)
    • Up to 11 paid holiday opportunities
    • Adoption assistance
    • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
    EEO is the Law

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

    E-Verify

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $144, $169, $186,560.00

    Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
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