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    Fitness/Spa Attendant- NYC Area - New York, United States - NFC Amenity Management

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    Job Description

    Job Description

    An NFC Amenity Fitness/Spa Attendant ensures an exceptional experience is provided to all clients and guests. Our Attendants are responsible for maintaining facility appearance and upholding our 5 Diamond Customer Service Standard while carrying out all the workplace expectations and policies.

    Reports To: Spa/Fitness Director

    Responsibilities:

    • Demonstrates and promotes a strong commitment to providing the best possible experience for our clients.
    • Ensures the "5 Diamond Experience" by maintaining the standards set in the NFC Amenity Management Mission Statement.
    • Perform facility walk through every 15 minutes to ensure all equipment is in working order and that area is in an orderly fashion.
    • Completes daily shift reports and any other mandatory report.
    • Responsible for thorough understanding and effective performance of NFC Management Software.
    • Maintain and organizes work area.
    • Responds to all requests and follow through to assure satisfactory outcome.
    • Offers client assistance whenever possible.
    • Complies with all safety and security policies in accordance with NFC Amenity Management.
    • Involves cross training into the other areas of operation.
    • Book all spa and personal training appointments in a timely manner.
    • Welcome and acknowledge all guests using NFC approved terminology.
    • Open and close fitness center facility at the beginning and end of operating hours.
    • Maintain general cleanliness of the exercise areas, fitness equipment, spa and locker rooms
    • Abides to NFC grooming standards
    • Gracefully enforces rules and regulations

    Minimum Job Requirements:

    • Must have an outgoing personality
    • Must be hospitality driven and offer any necessary assistance to clients and guests
    • Must be able to follow a work schedule be being on time and dressed in the proper uniform
    • Must possess the ability to multi-task
    • Must be able to lift items up to 50 pounds
    • Must have current CPR/AED certifications

    Knowledge, Skills & Abilities Requirements

    • Basic knowledge of Microsoft Office (Word & Excel) & Internet
    • Professional phone skills
    • Ability to prepare routine administrative paperwork
    • Ability to follow routine verbal and written instructions
    • Effective communication skills and engage positively with clients

    The pay rate is $16.00 to $17.00 per hour. We are hiring for all shifts at this time. Prior experience working in a health club or luxury residential building is a plus.

    INDNFC


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