Endpoint Services Systems Administrator - Little Rock, United States - Dillards

Dillards Little Rock, United States

1 week ago

Description

Job Description

THE OPPORTUNITY

The Endpoint Services Team is looking for a hard-working, self-motivated individual to support our area customers. To be successful in this role, you must be an excellent communicator and very organized. We are looking for someone who can lead by example and inspire their fellow co-workers. The Endpoint Services Systems Administrator is responsible for creating, maintaining, securing, and assisting the processes used by the rest of the Endpoint Services Team.

THE TEAM

The System Administrator Team develops the workflow and automation that is critical to the overall success of customer devices. As a member of this team, you can easily feel proud of your contributions and the work you perform because you can see first-hand how your role directly impacts the success of other employees and the company as a whole.

WHAT YOU WILL DO

Responsible for the administration and maintenance of the system tools used by the team
Use available tools to maintain and ensure endpoint security
Develop relationships with vendors and internal clients, ensuring that systems meet corporate quality standards and conform to industry best practices
Use available tools to automate operating system installation and hardening
Use available tools to package application installs and upgrades
Monitor/maintain systems necessary for endpoint compliance
Test OS updates, application upgrades, and new products prior to installation in production environments
Coordinate implementation of software and hardware changes
Interface with other Dillard's associates, both technical and non-technical
Works with network engineers, server administrators, software administrators, database administrators, and information security on various projects
Work with 3rd party vendors for installation/support of software applications and hardware solutions
Maintain compliance with PCI and other Security Requirements
Keep physical inventory and installation records current
Participate in on-call rotation

THE "MUST-HAVES"

Authorization to work in the United States without sponsorship
Ability to work onsite at Corporate Headquarters in Little Rock, AR
Analytical and problem-solving abilities
Ability to prioritize and execute tasks in a high-pressure environment
Ability to diagnose, troubleshoot, and resolve operating system issue(s)
Available to work outside of regular business hours as needed
At least 3 years of experience working in a professional IT environment
Proficient with SQL databases (query, creating tables, and linking tables)
Experience developing applications with Visual Studio

THE "NICE-TO-HAVES"

Skilled at working within a team-oriented, collaborative environment
Experience in application development
Experience with Mac and mobile operating systems
Strong technical documentation skills
Experience with multiple scripting languages
Advanced hardware and software troubleshooting
Experience using Microsoft Endpoint Configuration Manager
Experience with Group Policy

WITHIN 1 MONTH, YOU'LL

Familiarize yourself with your fellow System Admin Team members.
Work with your Team Lead to gain a better understanding of workflow and priorities.
Attend standup meetings of the System Admin Team.
Have basic familiarization with the automation tools at hand.

WITHIN 2 MONTHS, YOU'LL

Shadow fellow team members.
Have a basic understanding of team functions.

WITHIN 3 MONTHS, YOU'LL

Begin assisting team members with daily tasks.
Self-identify areas in need of training.

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