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    Assistant Store Manager - Tampa, United States - Safelite

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    Description

    The Assistant Store Manager provides leadership and direction to front line associates to ensure that our customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more.

    What Youll Get

    • Competitive weekly pay and bonus opportunities.
    • A benefits package including a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
    • Annual tuition reimbursement.
    • Paid training and all the tools and resources you'll need to be successful.
    • View all our health, wealth and life offerings at

    What Youll Do

    • Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service; Provide appropriate associate cross-training for operational stability.
    • Provide world class customer service by responding quickly to customer complaints/warranty issues and process casualty losses/repair damages.
    • Manage work order assignments and routing of mobile jobs; Ensure that procedures are followed, vehicles are loaded, and are in transit in a timely manner.
    • Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation and internal technology platforms.
    • Monitor productivity, inventory and cleanliness to ensure that quality standards are met.
    • Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies.
    • All other duties as assigned.

    What Youll Need

    • High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience, preferred.
    • Valid state-issued drivers license required.
    • 1+ year of supervisory/leadership/key holder experience.
    • 3-5 years of experience in retail or service center environments; automotive experience preferred.
    • Proficiency with Microsoft Office Suite, web applications, and general office equipment.
    • Comfort working outside in a variety of weather conditions.
    • Present a professional appearance and wear personal protective equipment.
    • Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.

    #LI-AA1


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