- Greet service department customers promptly and courteously—attitude is everything
- Listen to customers and clearly translate repair needs to techs
- Upsell additional services using low pressure, high integrity methods
- Provide accurate repair/maintenance estimates
- Adhere to policies on vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
- Medical
- Dental
- Vision
- 401(k) with Matching
- Basic Life Insurance
- Accident & Critical Illness Insurance
- Paid Training
- Employee Purchase Program
-
Service Advisor
2 weeks ago
Tesla Arlington, United StatesTesla Motors is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal teams. The ideal candidate will excel in delivering exceptional customer serv ...
-
Service Advisor
2 weeks ago
Frank Kent Country Arlington, United StatesAbout Us · Frank Kent is growing and we want you to join us for the ride After 89 years of impeccable service to the community, we have no plans of slowing down any time soon. · As we expand our presence in Texas, we are always hiring for new positions. · Our employees, our custo ...
-
Service Advisor
1 day ago
Mile One Automotive Washington, United StatesJob Description · Volvo Cars of Silver Spring is a part of the fast-growing MileOne Autogroup, a leader in automotive service. We are immediately hiring an experienced Automotive Service Advisor/ Service Writer for our busy automotive Service Department. · Our automotive Service ...
-
Service Advisor
2 days ago
Audi Washington Washington, United States1 Cochran Audi Washington is looking for a service advisor to join their team · As a Service Advisor, you will own our customer's experience in the service lane. · You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...
-
Cadillac Service Advisor
1 day ago
Frank Kent Cadillac Arlington, United StatesJob Description · Job DescriptionJob Title: Cadillac Service Advisor at Frank Kent Cadillac · Job Summary: · As a Cadillac Service Advisor at Frank Kent Cadillac, you will play a critical role in providing exceptional customer service and maintaining customer relationships. You w ...
-
Cadillac Service Advisor
2 days ago
Frank Kent Cadillac Arlington, United StatesJob Title: Cadillac Service Advisor at Frank Kent Cadillac · Job Summary: · As a Cadillac Service Advisor at Frank Kent Cadillac, you will play a critical role in providing exceptional customer service and maintaining customer relationships. You will be responsible for guiding ...
-
Service Advisor
1 week ago
Uftring Chevrolet Washington, United StatesJob Description · Job DescriptionThe Uftring Auto Group consists of eleven automotive franchises at six car dealerships in Peoria, East Peoria, Washington and North Pekin, Illinois. There are many opportunities for growth in sales, service, finance and insurance, detail, accounti ...
-
Automotive Service Advisor
1 week ago
Mirak Automotive Group Arlington, United StatesJob Description · Job DescriptionMirak Automotive Group has been family owned and operated in Arlington MA since 1936. We sell and service Chevrolet, Genesis, and Hyundai vehicles. We offer an outstanding work environment, and a culture second to none. We offer a management staff ...
-
Customer Service Sales Advisor
2 weeks ago
Advisors Virginia Arlington, United StatesCustomer Service Sales Advisor · Make a Difference: · As a result of current economic conditions, our clients are looking for viable alternatives to their current benefit programs and the demand for our products and services has never been higher Our Advisors can make a real dif ...
-
Customer Service Sales Advisor
2 weeks ago
Advisors Virginia Arlington, United StatesCustomer Service Sales Advisor · Make a Difference: · As a result of current economic conditions, our clients are looking for viable alternatives to their current benefit programs and the demand for our products and services has never been higher Our Advisors can make a real di ...
-
ที่ปรึกษาด้านงานบริการ (BMW Service Advisor)
1 week ago
บริษัท บาเซโลนา มอเตอร์ จำกัด Washington, United Statesรายละเอียดงาน · หน้าที่ความรับผิดชอบ 1. ให้ข้อมูลเกี่ยวกับผลิตภัณฑ์รถยนต์ ฺBrand BMW แก่ลูกค้า · 2. ให้คําแนะนําและตอบคําถามด้านเทคนิคต่างๆ แก่ลูกค้า · 3. พัฒนาทีมงานในการให้บริการแก่ลูกค้า และสร้างความพึงพอใจที่ดีแก่ลูกค้า · 4. ดูแลเอกสารต่างๆ ของฝ่าย SA รวบรวม และจัดทําเอกสา ...
-
Institutional Services Advisor
1 day ago
United Bank, Inc. Washington, United StatesJob Description · The Institutional Service Advisor's primary role is to serve as the relationship manager for a diverse group of clients. This position requires a broad and deep understanding of sophisticated investment management practices and 401(k) retirement plans. The Insti ...
-
Service Advisor
1 week ago
Ourisman Ford & Lincoln Alexandria, United StatesSUMMARY · We are looking for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual ...
-
Automotive Service Advisor
3 weeks ago
AAA Club Alliance Inc. Alexandria, United States Full timeAre you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine · As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating ...
-
Service Advisor
1 day ago
Jim Coleman Cadillac Bethesda, United StatesJim Coleman Cadillac is hiring a Service Advisor · Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive ret ...
-
Service Advisor
1 week ago
Jim Coleman Toyota Bethesda, United StatesJob Description · Job DescriptionJim Coleman Toyota is hiring a Service Advisor · Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a ...
-
Porsche Arlington Automotive Service Advisor
2 days ago
Rosenthal Automotive Arlington, United StatesJob Description · Job DescriptionHere at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth) · We are looking to grow our company and we need you to help us. We ...
-
Service Advisor
1 week ago
World Class Automotive Organization Spring, United States**Job Purpose**: Primary responsibility to make sure customers receive consistent, timely and accurate service. · **Job Duties**: · - Greet customers when they arrive and receive the vehicle information. After the appointment the service manager must them schedule a return servic ...
-
Assistant Service Advisor
2 weeks ago
Chevy Chase Acura Bethesda, United StatesPURPOSE OF POSITION: · The assistant service advisor is primarily responsible for assisting the service advisors with the daily operations the dealership performs in the mechanical service department, with particular emphasis on inbound and outbound phone calls. · He/she is respo ...
-
Service Advisor
2 weeks ago
Don Beyer Auto Group Falls Church, United States**About Us** · The Beyer Automotive Group is a family-run business, currently selling and servicing Volvo, Land Rover, Kia, Subaru, Mazda, and Volkswagen across greater Washington DC and Shenandoah Valley at five separate locations. · **What We Offer** · - Medical, Dental and Vis ...
Service Advisor - Arlington, United States - Dwayne Lane's Auto Family
Description
Job Description
Job DescriptionService Advisor – Dwayne Lane's Arlington Chevrolet
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Pay Range: Based on experience - $65,000 to $115,000
Responsibilities
Benefits Offered
About Us
Dwayne Lane's Auto Family has been serving the community since 1954. The locally owned company has five locations in Everett, Arlington and Burlington representing Chrysler, Dodge, Jeep, Ram, Chevrolet, Subaru, Mazda, and Ford new vehicle franchises and all makes and models of used vehicles.
The full-service dealerships offer award-winning parts and service departments along with Express Lube service and strive to provide excellent service to our customers. The parts and service departments are competitively priced and personnel are factory trained to ensure product knowledge to repair and maintain your vehicle.
Our facilities have comfortable customer and family lounges, WI-FI, and complimentary beverages for our guests. Our slogan is "We'll Take Care of You" and it's more than a motto, it's our standard for doing business. Our employees value our customers and you'll receive superior customer service with each and every visit.
Dwayne Lane's Auto Family is also very involved with our community. It's our way of saying thanks for supporting our dealerships throughout the years. We believe in giving back to the community and are proud to support local sports teams, youth programs, and other community projects through monetary support, time and talents of our employees.
Dwayne Lane's Auto Family is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today
Service Advisor professionals in Arlington
-
Basat Tayfun
Systems Architect, Trusted Advisor, Tech Sales