Service Advisor - Falls Church, United States - Don Beyer Auto Group
Description
About Us
The Beyer Automotive Group is a family-run business, currently selling and servicing Volvo, Land Rover, Kia, Subaru, Mazda, and Volkswagen across greater Washington DC and Shenandoah Valley at five separate locations.
What We Offer
- Medical, Dental and Vision Insurance
- Paid Time off
- Paid Holidays
- Paid Training
- 401K
- Discounts on products and services
- Career advancement opportunities, promote from within
- Continued education, manufacturer handson and webbased training
- Manager in training program
- Clean and professional work environment
- Competitive wages
Service Advisor responsibilities
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
Requirements:
- Minimum 3 years experience in a service advisory role
- ADP experience is preferred but not required.
- Hyundai experience is a PLUS
- Positive attitude
- High volume mentality
- CSI focused
- Required experience:
- Service Advisor, Dealership,
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