Systems Analyst - Houston, United States - American International Group

American International Group Houston, United States

3 weeks ago

Description

As an influencer at AIG, people come to you as a "go-to" source for help and support because of your deep knowledge and expertise. As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done. Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.

Develop, structure and track project plans across multiple work streams
Coordinate meetings and activities with various process owners and support groups
Ensure that risks and issues are identified, tracked, reported and resolved in a timely manner
Develop Business Requirements
Defining requirements/solution alternatives
Documenting requirements
Process Flow Charting
Data Mapping
Able to execute process and documentation related to quality assurance and testing
Develop and document business requirements for system and/or process changes. Articulate complex projects and status updates in writing to both Business and Technical personnel.
Able to translate the user/client requirements to development team
Able to support the necessary tools and applications required by the process owner
Work with business owners and SMEs to understand the business needs, identify and analyze the source of business/system problems, and recommend viable solutions.
Collaborate with other teams (developers, testers, business analysts, project managers, and architects) to analyze, plan, design, develop, test, and deliver solutions based on business requirements.
Provide status updates and reports on team assignments and projects

What we're looking for:

Preferred 3+ years of experience in IT Analytical functions
Bachelor's degree preferred
Possess strong analytical skills
Possess strong client management skills
Possess very strong communication skills
Possess the ability to handle multiple projects
Strong Knowledge in MS Office automation and proficient in MS Office development.
Experience with SSRS
Strong business and client engagement skills
Excellent in communication, interpersonal and presentation skills
Excellent in analyzing process and creating process documents
Experience developing instructional and procedural documentation and presentations
Must be adept of handling multiple projects, with ability to prioritize, meet deadlines and manage changing priorities - preferably in AGILE methodology.
Proven ability to be flexible and committed to work hard, both independently and in a team environment in a high pressure on call environment

#LI-CY1

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Travel Assist, Inc.

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