computer systems coordinator - Gretna, United States - Jefferson Parish, LA

Description

Salary: $34, $41,273.00 Annually

Location : East Bank - Jefferson Parish, LA

Job Type: Permanent

Job Number: R

Department: Library - IT 2452

Opening Date: 04/26/2024

Closing Date: Continuous

Jefferson Parish Civil Service is an Equal Opportunity Employer.
Purpose of Announcement

EXAMINATION IS ANNOUNCED TO SUPPLEMENT THE EMPLOYMENT LIST TO FILL ONE (1) CURRENT EAST JEFFERSON VACANCY IN THE JEFFERSON PARISH LIBRARY AND FUTURE VACANCIES AS THEY OCCUR.
Kind of Work

The purpose of this position is to coordinate the operations of the information system resources of the Jefferson Parish Library including performing clerical and basic technical work. Coordinates all IT-related matters regarding support for the department's integrated library system, computer equipment inventory, Pharos database and other third party applications. Performs daily health checks of local library systems by opening network rack and operating keyboard to utilize KVM switch to access applications to achieve minimal downtime and early intervention of system faults. Assist with backup and recovery systems for all locally hosted applications/systems. Provides first level support for system issues; create work order tickets and maintain library helpdesk system, troubleshoots computer and printer problems; repair or replace items as needed. The position is responsible for the coordination of support for the Library network, catalog system and other business related applications including but not limited to Microsoft Office suite of products and printing. Performs other related duties as required. Employee works 35 hours per week and may be required to work adjusted hours, which include starting earlier, working evenings, and/or weekends as duties require or as directed. Primary work location is the Library Administration Office, but may be required to travel and/or report to East Bank or West Bank Regional libraries. Position requires driving of a personal vehicle, thus possession of a valid driver's license, acceptable driving record, and personal automobile with minimum liability insurance available for business use (business travel is reimbursed on a mileage basis) will be given preference.
Minimum Qualifications For Admission to Examination

Meets one of the following three options:

I. Possession of an accredited Associate's degree in Computer Science, Computer Information Systems, or a closely related field; plus, significant, paid work experience (approx. one year) assisting with computer systems troubleshooting or the coordination of technical support services.

OR

II. Successful completion of at least twelve (12) credit hours of Computer Science, Computer Information Systems, or closely related coursework from an accredited college or university; plus, substantial, paid work experience (approx. two years) assisting with computer systems troubleshooting or the coordination of technical support services.

OR

III. Possession of a high school diploma (or equivalent); plus, considerable, paid work experience (approx. three years) assisting with computer systems troubleshooting or the coordination of technical support services.

Related education, experience, and/or professional certification(s) above and beyond the minimum qualifications will be required for consideration of an entrance salary above the minimum rate.
Kind of Examination

(ENTRANCE AND PROMOTIONAL)

The examination may consist of a written test, a rating of training and experience, an oral panel interview or any combination thereof. Applicants must supply complete and accurate information concerning previous training and experience including a detailed description of their work experience, the names and addresses of all previous employers, and the dates of employment. The Personnel Department reserves the right to determine the quality and quantity of experience claimed for credit.

POSTING NO R
DATE: 07/04/08
AMENDED: 04/22/22
RE-OPENED: 04/26/24

Applications may be filed online at OR either of the office addresses below:

Application Offices

East Jefferson: Room 206, 12221 Elmwood Park Blvd. Jefferson, LA 70123

West Jefferson: Suite 3100, 200 Derbigny St. Gretna, LA 70053

JEFFERSON PARISH CIVIL SERVICE BENEFITS

Vacation (Annual Leave)
Employees accumulate one half day of paid vacation for every two weeks worked.
Leave accrual rates increase with years of service. Any unused annual leave is
usually paid upon separation from Parish Employment.

Sick Leave
Employees accumulate one half day of paid sick leave for every two weeks worked.
Sick leave is available for personal illness, injury or medical consultations.

Holidays
Nine paid official holidays are observed, plus any holidays declared by Parish Officials.

Life Insurance
All regular employees receive a life insurance policy equal to one year's salary.
Extra insurance may be purchased.

Medical Insurance
An HMO medical insurance plan is avalable for employees and their
dependents. Jefferson Parish pays 80% of the premium for employees and 50% of
the premiums for dependents.

A Flexible Benefits Plan
Employees have the opportunity to save money by paying for health
insurance and optional insurance with pre-tax dollars. A Flexible Savings
Account for Medical Expenses and Dependent Care is also available.

Retirement
Most regular employees belong to the Parochial Employees' Retirement
System instead of the Social Security System. For employees hired after
January 01, 2007, a pension calculated at 3% of salary per year of service
is provided upon retirement at age 67 with 7 years of service, age 62 with
10 years of service, or age 55 with 30 years of service.

Tenure Payment
Employees are paid $25 per year of service in December of each year.
Employees must have worked two years before the first check is paid.

Deferred Compensation Plan(457b plan)
Similar to 401K programs, the 457b Deferred Plan allows employees to defer
up to $14,000 of pretax income each year to supplement retirement savings.
Pre-tax contributions can be cashed in upon retirement or termination without
penalty. This plan is provided by Nationwide Retirement Solutions

Special leaves of absence for military service, maternity leave, etc.
may be granted in accordance with the Personnel Rules.

01

The supplemental questions are a very important first step in our screening process. Therefore, you are REQUIRED to complete these questions so that we may initially determine your eligibility for this position. A lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. This means you will be ineligible for further consideration in this recruitment process. Please check "yes" to show that you have read and understand this statement.

• Yes
• No

02

Select the option that describes your highest level of education.

• Some High School
• High School Diploma or Equivalency Certificate
• Some College
• Technical Certificate
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctor of Philosophy

03

Do you possess an accredited Associate's degree or higher in Computer Science, Computer Information Systems, or a closely related field?

• Yes
• No

04

How many credit hours have you successfully completed in Computer Science, Computer Information Systems, or closely related coursework from an accredited college or university?

• None
• Less than 6 credit hours
• 6 to less than 12 credit hours
• 12 to less than 18 credit hours
• 18 to less than 24 credit hours
• 24 credit hours or more

05

The Jefferson Parish Personnel Department must verify all educational credentials. For College Education, you must provide your official college transcripts and/or original college diploma. For High School Education, you must provide your original high school diploma or transcript. If you are claiming any additional educational credits or licenses on your application, please submit original, official proof of those credentials as well. To expedite the hiring process, we suggest you begin the process of obtaining this information IMMEDIATELY. For college transcripts, the College or University may mail them to: Jefferson Parish Personnel Department Attn: Recruitment Division 200 Derbigny St., Suite 3100 Gretna, LA 70053 OR The College or University may email the official transcripts to For college and/or high school diplomas, the original, official diploma must be brought into one of the Personnel Offices. Failure to submit Official Transcripts/Diplomas will result in the rejection of your application. Please check "yes" to show that you have read and understand this statement.

• Yes
• No

06

How many months and/or years of PAID work experience do you have assisting with computer systems troubleshooting or the coordination of technical support services?

• None
• Less than 6 months
• 6 months to less than 9 months
• 9 months to less than 1 year
• 1 year to less than 1 year 9 months
• 1 year 9 months to less than 2 years
• 2 years to less than 2 years 9 months
• 2 years 9 months to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years or more

07

Describe your PAID work experience assisting with computer systems troubleshooting or the coordination of technical support services. Please be sure to include when and where it was obtained, the job duties performed, and the length of time you performed the work.

Required Question