- Paid vacation
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with PayActiv (access to earned but not yet paid wages)
- And much more
- Greets customers promptly and provides friendly competent customer service.
- Coordinates the service centers scheduling and workflow.
- Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
- Answers customer questions about service outcomes and consults with the Technicians as needed.
- Understands marketing and sales strategies to finalize all transactions.
- Consults with Technicians about needed repairs and communicates those needs with the customer.
- Comprehends the industry needs by increasing knowledge of products and services.
- Understands the customers need and be able to communicate those needs to the Technicians and vice versa.
- Responsible for keeping all customer facing items cleaned, stocked, and up to date.
- Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
- Maintains a complete understanding of the Boss Shop Warranty process.
- Assigns work to all technicians within the guidelines of the company.
- Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
- Reports for work in a timely manner when scheduled.
- Assists with other duties as assigned.
- This job has no supervisory responsibilities.
- Retail or guest service experience preferred.
- Valid Drivers license and insurable to drive.
- Able to maintain working knowledge of parts inventory.
- Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
- Able to work on the computer system efficiently.
- Ability to read, write and perform math skills.
- Must possess a positive, enthusiastic attitude.
- Must be flexible with the ability to adapt to change when required.
- Demonstrates excellent communication skills.
- Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
- Must have reliable transportation and phone.
- Must be able to communicate in English. IF APPLICABLE
- Able and willing to deliver friendly, courteous, and prompt customer service.
- Able and willing to work cooperatively with other team members.
- The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
-
Automotive Service Advisor
1 week ago
Meineke - 2858 New Orleans, United States Full timeBenefits:401(k) · 401(k) matching · Bonus based on performance · Competitive salary · Dental insurance · Employee discounts · Free uniforms · Health insurance · Paid time off · Training & development · Vision insurance · Overview · We are expanding Meineke Car Care has multiple p ...
-
Automotive Service Advisor
2 weeks ago
Meineke - 2858 New Orleans, United StatesJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Bonus based on performance · Competitive salary · Dental insurance · Employee discounts · Free uniforms · Health insurance · Paid time off · Training & development · Vision insurance · Overview · We are expandin ...
-
Customer Service Representative
3 weeks ago
Precision Door Service New Orleans, United StatesCustomer Service Representative / Office Assistant New Orleans, LA Precision Door has been franchising since 1999 and is now Americas leading Garage Door Repair company. Youll work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to ...
-
Automotive Service Advisor
1 month ago
Group 1 Automotive, Inc. Orleans, United States Full timeOverview: CONSIDER A CAREER WITH US · Ira Toyota of Orleans is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. · To support our growth, we are looking for a Quality Automotive Service Advisor with our Quality Dealership representing t ...
-
Service Advisor
1 week ago
CARMAX Kenner, United States Full time6110 - Kenner nd Street, Kenner, Louisiana, 70065 · CarMax, the way your career should be · **General Summary:** · Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associ ...
-
Automotive Service Advisor
2 weeks ago
Meineke - 2858 Metairie, United StatesJob Description · Job DescriptionBenefits:Dental insurance · Health insurance · Paid time off · Vision insurance · 401(k) · 401(k) matching · Bonus based on performance · Employee discounts · Free uniforms · Training & development · Overview · We are expanding Meineke Car Care ha ...
-
Service technician
3 weeks ago
SilverWorks Belle Chasse, United StatesAt the world leader in energy technology, you will contribute to ensuring a stable energy supply in the future. With our intelligent digital and analog solutions, you will shape the implementation of the energy transition. Join a global team of 3,800 dedicated colleagues, charact ...
-
Customer Service Advisor
6 days ago
Goodyear Metairie, United States** Customer Service Advisor - Open Interviews - Metairie, LA** · Date: Jul 14, 2021 Location: Metairie, LA, US, · Company: Goodyear Job Req ID: JR **Goodyear. More Driven.** · **IMMEDIATELY HIRING APPLY TODAY** · **Safety is our priority COVID-19 protocols are in place, inclu ...
-
Service Manager
2 weeks ago
Creole Cuisine Restaurant Concepts New Orleans, United StatesCreole Cuisine is currently seeking professional General Managers for multiple concepts in the New Orleans area. We are currently the largest restaurant employer in the region and we are still growing Come be part of something special · We offer: · VERY Competitive Base Pay · Wee ...
-
Automotive Service Advisor
10 hours ago
Meineke - 2858 Metairie, United States Full timeBenefits:Dental insurance · Health insurance · Paid time off · Vision insurance · 401(k) · 401(k) matching · Bonus based on performance · Employee discounts · Free uniforms · Training & development · Overview · We are expanding Meineke Car Care has multiple positions open for mot ...
-
Service Manager
4 weeks ago
Louisiana Machinery Company Harvey, United StatesApply · Job Type · Full-time · Description · POWER UP YOUR CAREER WITH RESOURCE POWER GROUP · Resource Power Group (RPG) is the trade name for Louisiana Machinery Company LLC's large, medium speed engine business. The company was established in 1933 and is a privately-owned busin ...
-
Service Valet
3 weeks ago
Ford of Harvey Harvey, United StatesJob Description · Job Description · Summary · The Mills Automotive Group is currently hiring for Service Lane Valet / Porter's for our Ford of Harvey location. These candidates will provide support to the service department in the customer service lanes. Candidates are responsi ...
-
Service Valet
1 week ago
Ford of Harvey Harvey, United StatesSummary · The Mills Automotive Group is currently hiring for Service Lane Valet / Porter's for our Ford of Harvey location. These candidates will provide support to the service department in the customer service lanes. Candidates are responsible for assisting service team in par ...
-
Customer Service Representative
6 days ago
Solar Refrigeration and Appliance Service, Inc. Metairie, United StatesJob Description · Job DescriptionJob Summary · Are you customer-focused and outgoing? Do you enjoy working with the public? Do you have a people-pleasing personality? If you answered yes to these questions, then Solar Refrigeration & Appliance Service, Inc. has a job for you We a ...
-
Environmental Services Aide
2 weeks ago
Ochsner Clinic Foundation Gretna, United States Full timeWe've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who f ...
-
Food Services
1 week ago
Jefferson Parish Schools Harvey, United StatesSCHOOL SUPPORT STAFF/ Food Services. Date Posted: 12/4/2023 Location: 4 - BONNABEL HIGH (Target School) Food Service, Technician, Restaurant, Education, Food ...
-
social service counselor 3
2 weeks ago
Louisiana Department of State Civil Service New Orleans, United StatesSOCIAL SERVICE COUNSELOR 3 · Print ) · Apply · SOCIAL SERVICE COUNSELOR 3 · Salary · $3, $6,136.00 Monthly · Location · New Orleans, LA · Job Type · Classified · Job Number · MHSD ACZ · Department · Metropolitan Human Services District · Opening Date · 05/28/2024 · Closing Date · ...
-
Automotive Service Advisor
1 week ago
Toyota of Kenner Kenner, United StatesJob Description · Job DescriptionJob Summary: · Toyota of Kenner is seeking a highly motivated and customer service-oriented individual to join our team as an Automotive Service Advisor. This is a full-time position with a base salary plus commission structure, located in Kenner, ...
-
Service Manager
1 week ago
Saba New Orleans, United States Full time· Overview: The Service Manager is responsible for supervising all daily restaurant operations, maintains sanitation standards, and assists the Front Of House staff on the floor in providing exemplary hospitality. The position assists the General Manager in making sure guests' a ...
-
Service Manager
1 week ago
Crane NXT Co. New Orleans, United StatesHave you ever used the self-checkout in your local grocery store? Played the slots at a Las Vegas Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've answered with a resounding "YES", then you've done so with the aid of one of the 10 milli ...
Customer Service/Service Advisor - Gretna, United States - Boss Truck Shops, Inc.
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Overview:
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicles repair status.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities:Additional Job Duties:
Supervisory Responsibilities:
Education and/or Experience (include certs or licenses needed):
Minimum Qualifications:
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.