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    Customer Service Advisor - Metairie, United States - Goodyear

    Goodyear
    Goodyear Metairie, United States

    6 days ago

    Goodyear background
    Description

    Customer Service Advisor - Open Interviews - Metairie, LA

    Company: Goodyear

    Goodyear. More Driven.

    IMMEDIATELY HIRING APPLY TODAY!

    Safety is our priority COVID-19 protocols are in place, including mandatory face coverings, social distancing, disinfection standards, and others to protect our associates and our guests.

    Walk-In Interviews

    Wednesday-Friday

    8:00 am- 5:00 pm

    4126 Chef Menteur Hwy, New Orleans, LA 70126

    At Goodyear, we are not just offering a job, we are inviting you to join a team that values safety, teamwork, and career growth. Our company operates over 580 tire and auto service centers nationwide, providing a dynamic work environment with competitive pay. In addition to a comprehensive benefits package, including medical plans, 401(k), and paid vacations, we prioritize investing in your future through top-notch training programs for various positions in our centers.

    General Description:

    As an Automotive Guest Advisor at Goodyear, you will have the opportunity to engage with customers, provide exceptional service, and develop valuable skills in a team-oriented environment. By understanding sales strategies and ensuring customer satisfaction, you will play a crucial role in the success of our service center.

    Responsibilities will include, but not be limited to:

    • Help drive and reach sales goals through guest interactions including tire and service sales
    • Build guest relationships and ensure guest satisfaction through understanding their needs
    • Understand and be able to describe all warranties, advertising, and promotion of products and services
    • Take responsibility for guest interactions from initial experience through completed service
    • Make recommendations to guests based on manufacturing recommendations
    • Promote self-development by utilizing Company provided training tools
    • Maintain a clean and safe work and guest area
    • Perform a variety of manual tasks for extended periods of time

    Basic Qualifications:

    • Prior guest service experience
    • Valid driver's license
    • Must be at least 18 years of age

    Preferred Qualifications:

    • High School Diploma or GED
    • Previous Automotive Guest Service experience
    • Previous Tire Sales experience

    Position Criteria:

    • Strong work ethic; independently motivated to produce results with limited influence from others
    • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, communication, and teamwork
    • Ability to review, analyze, and interpret information, identify problems, and make decisions
    • Ability to read, understand, and follow procedures and guidelines
    • Commitment to following established safety policies and procedures

    Joining the Goodyear team means becoming part of a leading global tire company that continuously strives for innovation and excellence. With over 62,000 employees worldwide, Goodyear's commitment to quality and advancement sets the industry standard. If you are ready to embark on a fulfilling career in the automotive service industry, apply now!

    Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. We value diversity and are committed to providing an inclusive work environment for all employees. Your unique qualities and background are what drive our success.

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