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    Server - Los Angeles, United States - Momofuku Group

    Momofuku Group
    Momofuku Group Los Angeles, United States

    2 weeks ago

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    Description

    ** Server**

    **Job Category****:** Front of House **Requisition Number****:** MAJOR02234 Showing 1 location **Job Details**

    **Description**

    **About Momofuku**

    Established by chef and founder David Chang in 2004 with the opening of Momofuku Noodle Bar, Momofuku has grown to include restaurants in New York City, Washington D.C., Sydney, Toronto, Las Vegas, and Los Angeles; a casual chicken spot (Fuku); and a bakery (Milk Bar), established by award-winning pastry chef Christina Tosi. The restaurants have gained world-wide recognition for their innovative take on cuisine, while supporting local, sustainable and responsible farmers and food purveyors.

    **About Majordomo**

    Majordomo is a California restaurant from Momofuku inspired by the diverse culinary offerings of Los Angeles. It features a Chefs counter, bar, private dining room, and heated patio with artwork by James Jean and David Choe.

    Momofuku **Servers** are the representative of the restaurant to guests. Servers are responsible for guiding guests through the Momofuku experience. Momofuku Servers are expected to give service that is knowledgeable, approachable, efficient, energetic, and thoughtful while upholding company standards and values in a busy, fast paced environment.

    **Responsibilities**

    Oversee and guide guests complete dining and restaurant experience

    Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times

    Full knowledge of food and beverage menu items including the major components of a dish/drink; this may include ingredients and their source, simple descriptions of unfamiliar ingredients, preparation, and/or execution of correct food and beverage service

    Adhere to all company service standards and protocols

    Confident and correct use of POS system for order entry and payment processing

    Ensure food and beverage arrive to guests quickly and correctly; and confirming guest satisfaction

    Ensure proper table maintenance, including water service, pre-bussing, etc.

    Ensure guests are charged correctly and receive proof of payment in a timely manner

    Communicate respectfully with chefs (and kitchen team) as necessary

    Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service

    Engage management for any guest issue or complaint

    Assist in maintaining the cleanliness of service tools and service areas

    Stocking and preparing service related items

    **Skills & Requirements**

    Minimum of 2 years serving experience in a high volume environment

    Strong food and beverage knowledge and a passion for the service industry

    Excellent communication, interpersonal skills, and a collaborative attitude

    Must possess exceptional work ethic, strong attention to detail, and a collaborative attitude

    Receptive to constructive criticism and performance feedback

    Ability to demonstrate quick thinking and adaptability in a constantly changing environment

    Basic food and wine knowledge preferred

    **Physical Demands**

    The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 5 to 10 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

    The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

    We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, and gym and commuter discounts, plus more after required wait periods. We encourage our employees to grow and learn, and offer many opportunities for personal and career development.

    *Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.*

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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