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    QA Program Manager - St Louis, United States - Resource Logistics

    Resource Logistics
    Resource Logistics St Louis, United States

    1 week ago

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    Description
    QA Program Manager

    Location: ST Louis, MO

    Overview:

    We are seeking a QA Program Manager to manage, mentor and develop our integrated IT quality assurance team. This individual will be responsible for defining and managing a comprehensive cross-functional quality assurance approach that will result in measurable improvements throughout the delivery lifecycle.

    Job Duties and responsibilities:

    • Building and managing relationships with business leaders to understand their vision and goals.
    • Managing multiple key large-scale projects with significant scope and complexity simultaneously.
    • Organizing and leading teams based in different geographies to successfully deliver on programs.
    • Synthesizing the business and technical landscape into a sound project strategy and execution plan.
    • Creating a communications process to ensure stakeholders are aware of status, risks, and opportunities.
    • Executive-level communication will be an on-going activity.
    • Cultivating trust with all program stakeholders.
    • Formulating mitigation strategies and recommending solutions. (Agile/DevOps)
    • Driving execution of project and program deliverables.
    • Improving delivery and operational processes to optimize performance and value over time.
    • Interacting with senior leaders across a highly matrixed environment in both IT and business communities.
    • Oversee QA activities to ensure project deliverables meet / exceed established standards.
    • Preparing and delivering presentations regarding program status to key stakeholders.
    • Providing risk management and issue/problem resolution as required.
    • Synchronizing and managing cross-project interdependencies.
    • Performs other duties as assigned by the appropriate administrator.

    Qualifications:

    • Bachelors degree in IT, Engineering and/or related process improvement experience is desired.
    • 12+ years of progressive experience within the IT and Software Quality Assurance industry.
    • Proven track record for defining and implementing testing efficiencies.
    • Experience in creating, improving, or managing an end to end Quality Management Program.
    • Strong leadership skills with large teams (IT)
    • Experience working with a matrixed team of directors and managers.
    • Experience in managing and working with on and offshore teams .
    • Strong interpersonal, communication (written and oral) and presentation skills.
    • Strong team player.
    • Project management skills.
    • Energetic self-starter who thrives in a fast-paced environment.

    Skills:

    • Enthusiastic, team player who is delivery-oriented, takes responsibility for the team s success, and strives to continually learn and improve.
    • Ability to work independently, and flexibility to multi-task and adapt to changing business needs.
    • Strong analytical, problem-finding and problem-solving skills.
    • Excellent interpersonal and communication skills (verbal, written, presentation).
    • English level - 85% (Oral and written comprehension)
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