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    Pre-Sales Manager/Team Lead - Raleigh, United States - Confluent

    Confluent
    Confluent Raleigh, United States

    6 days ago

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    Description

    **Pre-Sales Manager/Team Lead (ATL or RDU)**

    Raleigh, North Carolina / Customer Solutions Solutions Engineering / Full-Time - People Manager

    Were looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluents enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we growwhether youre just starting out in your career or managing a large team, youll be amazed at the magnitude of your impact.

    The Regional Systems Engineering (SE) Manager will be responsible for building and maintaining an effective team of Pre-sales Systems Engineers dedicated to working hand in hand with Account Executives and Sales Management to achieve shared revenue goals. An effective SE Manager will build trusted advisor relationships with employees, customers, and partners. The SE Manager will focus on achieving the technical win on opportunities by providing accurate and compelling proposed solutions with a clear value proposition and plan of success. SE Managers are expected to be a player-coach so they need to have deep technical skills as well as understanding the business.

    **Job Description:**

    + Previously a Systems Engineering Team Lead or Manager for 3+ years

    + Lead a team of systems engineers to deliver pre-sales technical support in sales presentations, solution development, and product demonstrations of Streaming Platform capabilities

    + Strategize with Sales Management on how to best support our customers and grow Confluent value

    + Lead, grow, and mentor your Sales Engineering team to develop and maintain the skills necessary to deliver proposed solutions and the surrounding ecosystem - Microservices, Linux, Kubernetes, Cloud Deployments, Data Sources and Sinks

    + Develop and improve processes and procedures to minimize errors, maximize efficiencies and ensure the team can scale exponentially - never recreate the same thing twice

    + Conduct typical management functions such as interview/hire qualified candidates, conduct performance reviews, and actively participate in employee career planning to help them achieve their long-term goals

    + Conduct customer presentations on the value proposition and technical solution set for assigned accounts and focus areas throughout the Region

    + Responsible for review of Statement of Work (SOW), Proof of Concept documentation prior to customer presentation

    + Function as a collector of region requirements to help guide the Confluent roadmap on the customer's behalf

    **Required skills**

    + Five or more years of experience in providing pre-sales engineering support

    + Experience with technical sales of distributed systems, infrastructure software like databases, message queues, SaaS, or Big Data products

    + Exceptional presentation and communications capabilities. Confidence presenting to a highly skilled and experienced audience, including enterprise architects and C-level executives

    + Clear, consistent demonstration of self-starter behavior and a desire to tackle hard technical problems Bachelors level degree in Computer Science or relevant experience

    + Understanding of Linux systems operations concepts (disk, network, operating systems, etc)Proficiency in Java or Python with experience developing ETL applications

    + Previous experience building solutions with Apache Kafka

    + Experience building and operating large-scale systems

    + Experience with Kubernetes, Docker, Traditional Middlewares

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