-
IT Support Specialist
2 weeks ago
Uhalumni Honolulu, United StatesEmployment Status: · Full-Time · FLSA Status: · Non-Exempt · Pay Range: · $21 to $22 per hour · Work Hours: · Monday-Friday 8:00am – 5:00pm. Some evenings and weekends, and special event or emergency support as needed. · Job Summary: · Under the general direction of the Head ...
-
IT Support Specialist
1 week ago
TEKsystems Honolulu, United StatesJob Description · Job DescriptionWe are seeking an IT Support Specialist to join our team You will resolve computer-related issues for your clients. · Responsibilities: · Provide technical assistance with computer hardware and software · Resolve issues for clients via phone, in ...
-
Customer Support Specialist
6 days ago
Wilson Language Training Honolulu, United StatesCustomer Support Specialist · Department: Customer Experience · Location: · Wilson Language Training is looking for a Customer Support Specialist to join the team. This role focuses on high quality interactions with customers via telephone, email, and online chat. Communicating p ...
-
Project Support Specialist
1 week ago
Clear Resolution Consulting, LLC Honolulu, United States>> Project Support Specialist Project Support Specialist Summary Title:Project Support SpecialistID:2377Location:Honolulu, HawaiiDescription *****This position is active and funded***** · **JOB SUMMARY:** Clear Resolution Consulting has a need for a Project Support Specialist in ...
-
Logistician Support Specialist
1 week ago
ARServices Honolulu, United StatesDiscover a career of innovation and impact at ARServices, Limited (ARServices). With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leading the way forward. Join our dynamic team of experts, where Agility, Reliability, ...
-
Deployment Support Specialist
2 weeks ago
K2 Group Honolulu, United StatesThe Deployment Support Specialist shall have expertise and experience in a variety of operations, logistics, administrative, and communications tasks which enable the customer to execute its mission to train, equip, advise and assist its customer. The Deployment Support Specialis ...
-
Deployment Support Specialist
1 week ago
K2 Group Honolulu, United StatesThe Deployment Support Specialist shall have expertise and experience in a variety of operations, logistics, administrative, and communications tasks which enable the customer to execute its mission to train, equip, advise and assist its customer. The Deployment Support Specialis ...
-
Specialist, Learning Support
1 week ago
Kamehameha Schools Honolulu, United StatesSpecialist, Learning Support page is loaded · Specialist, Learning Support · Apply · locations · Kapalama Campus · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · JR-04557 · Job Posting Title · Specialist, Learning Support · Employee Type ...
-
Technical Support Specialist
20 hours ago
Dentons Honolulu, United StatesDentons US LLP is currently recruiting for a Technical Support Specialist for our Honolulu office. This position will provide the local office users with technical assistance, advice and where necessary training regarding the LAN/WAN, hardware & software environments including bu ...
-
Deployment Support Specialist
1 week ago
K2 Group Honolulu, United StatesThe Deployment Support Specialist shall have expertise and experience in a variety of operations, logistics, administrative, and communications tasks which enable the customer to execute its mission to train, equip, advise and assist its customer. The Deployment Support Specialis ...
-
Specialist, Learning Support
1 week ago
Kamehameha Schools Honolulu, United StatesJob Posting Title · Specialist, Learning Support · Employee Type · Regular · Recruiting Start Date · Work Year · 9.75 · Job Exempt? · Yes · Recruiting End Date · Aloha mai Mahalo for your interest in Kamehameha Schools. If you are looking for an opportunity to utilize y ...
-
Branch Support Specialist
1 week ago
Allied Universal® Honolulu, United StatesJob Description · Job DescriptionOverviewAllied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fue ...
-
Branch Support Specialist
1 week ago
Allied Universal® Honolulu, United StatesJob Description · Job DescriptionOverviewAllied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fue ...
-
Branch Support Specialist
1 week ago
Allied Universal Honolulu, United StatesJob Description · Hiring a Branch Support Specialist in Oahu for Allied Universal · Pay Rate $25hr · Allied Universal is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit is ...
-
Administrative Support Specialist
5 days ago
University of Hawaii Foundation Honolulu, United StatesJob Description · Job DescriptionPOSITION INFORMATION Title: Administrative Support Specialist , John A. Burns School of Medicine (JABSOM) · Division: Development · FLSA Status: Full-time, Exempt · Annual Salary: $55,000.00 commensurate with experience · POSITION SUMMARY · The A ...
-
Logistician Support Specialist
3 days ago
ARServices Honolulu, United StatesJob Description · Job DescriptionDiscover a career of innovation and impact at ARServices, Limited (ARServices). With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leading the way forward. Join our dynamic team of expe ...
-
Family Support Specialist
2 days ago
Parents And Children Together Honolulu, United States Full timeJob Description · Job DescriptionParents and Children Together is a statewide company that works with Hawaii's children, individuals, and families to create safe and promising futures. Our vision is for Hawaii to be a peaceful, safe, and vibrant community with opportunities for a ...
-
Accounting Support Specialist
1 week ago
Alakaina Foundation Family of Companies Honolulu County, United StatesDESCRIPTION OF RESPONSIBILITIES: · On a daily basis, analyze approximately 25 funding document requests from 24 subordinate units and Budget Branch for accuracy and completeness using a government provided checklist. · Prepare the funding documents in automated financial manage ...
-
Resident Support Specialist
3 weeks ago
realjobshawaii Honolulu, United States Full timeFull-time, entry level position with benefits. · Two positions available. One position is overnight hours, 5 days/week from 10pm-6am. · The other position is a combination of morning (6am-2pm) and swing shifts (2p-10pm). · The Resident Support Specialist overall responsibility is ...
-
Business Services Support Specialist
6 days ago
The Queen's Health Systems, Inc. Honolulu, United States Full timeUnder the general direction of the Business Services Manager, provides support services to the Medicare Certified Division staff. Performs a variety of duties including verification of health insurance claims numbers and benefits coverages; process a Support Specialist, Business ...
Lead Operations Support Specialist - Honolulu, United States - Honeywell
Description
**Lead Operations Support Specialist**
Location 220 S King St, Suites Central, Honolulu, Hawaii, 96813, United States Category Customer Experience Job Id req330586 JOB DESCRIPTION **Innovate to solve the world's most important challenges**
Come join our mission supporting Hawaii achieve its sustainability and resiliency goals in energy and water conservation. Implement and coordinate the operational aspects of ongoing Customer & Product Support projects. You will serve as liaison between project management and planning, project team, and line management. You will review status of projects and budgets. You will coordinate schedules and deliver status reports. You will assess project issues, and develop resolutions to meet productivity, quality, and customers satisfaction goals and objectives. You will develop mechanisms for monitoring project progress, and for intervention and problem solving with project managers, line managers, and customers, utilizing call center and IT platforms. **Key Responsibilities -**
Provide frontline management, overseeing the staffing and personnel development of the customer service support center.
Help Program Staff meet the execution of energy and water programs to meet performance and savings goals.
Document processes and create team alignment across our client programs, while possessing a solid understanding of program deliverables.
Manage and enhance customer support delivery, leveraging Honeywell IT Assets.
Deliver reports against internal and external KPI targets.
**YOU MUST HAVE**
Bachelor's degree, or equivalent.
2+ years experience with metric driven operations and understanding of KPIs.
Minimum 2 years experience leading a team to attain operational targets.
Proficiency with MS Office including Word, Power Point, with an emphasis on Excel.
**WE VALUE**
A proficient understanding of the principles and best practices in customer service.
Excellent team and communication skills.
Current and prior experience in project management
Must be versatile and able to manage multiple projects simultaneously, working across various teams and stakeholders
An ability to take initiative and work with limited direction.
An ability to influence across a broader organization.
Ability to engage external clients with a high degree of professionalism.
Comfortable in leading internal and client-facing discussions and meetings
Prior engagement with trades or manufacturer relationships.
**Additional Information**
**JOB ID:** req330586
**Category:** Customer Experience
**Location:** 220 S King St,Suites Central,Honolulu,Hawaii,96813,United States
Exempt
Early Career (ALL) Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
** Recommended jobs based on your profile**
No recommendations found
Location 2000 Waterview Drive, Suite 300, Hamilton, New Jersey, 08691, United States Customer Experience req329575 You will learn to drive timely identification, investigation, resolution, root cause analysis and replication of technical issues, becoming a product subject matter expert and sharing your depth and knowledge...
**Your Privacy**