Jobs
>
Columbus

    Manager, Implementations - Columbus, United States - True Commerce

    True Commerce
    True Commerce Columbus, United States

    3 weeks ago

    Default job background
    Description

    Are you ready to unlock your true potential?Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a big impact.

    The Implementation Manager is responsible for ensuring that TrueCommerce software implementations are proactively coordinated, planned, managed, and delivered in accordance with company implementation best practices and methodologies. Incumbent must be able to lead, inspire, mentor, and communicate effectively. This position will play a primary role in leading a team, ensuring that TrueCommerce customers receive the highest quality implementation services.

    This role will be hybrid if near Columbus, OH or Pittsburgh, PA or otherwise considered a remote opportunity if not within that specific area.

    As Manager, Implementations, you will:

    • Lead and mentor team members in congruence with TrueCommerce culture and key priorities.
      • Inspire team members to achieve their fullest potential through an empowered mindset.
      • Develop team plans and objectives aligned with overall business goals.
      • Drive team forward through SMART goals focused on current needs of the department with keen eye on customer satisfaction and project outcomes.
      • Provide training opportunities for team members to grow as individuals as well as expand skills necessary for evolving needs of the department.
      • Evaluate team & project performance, identify areas for improvement, and make data-driven decisions to optimize processes and outcomes.
    • Manage Projects
      • Partner with project management office (PMO) to ensure projects are adhering to timelines as planned.
      • Monitor risks to project success and escalate when necessary.
      • Perform adequate project discovery to ensure readiness and allocation of proper resources.
      • Partner with PMO for project scheduling based on resource availability, projections, and constraints.
    • Drive Customer Experience
      • Inspire team to build and maintain strong relationships with clients, managing expectations and addressing concerns throughout the implementation process.
      • Lead by example with customer communications, expectations, risk management, and escalation handling
      • Ensure project outcomes meet customer needs including adequate testing and high-quality delivery.
    • Deliver Best Practices and Continuous Improvement
      • Drive continuous improvement within the implementation team, identifying opportunities for process optimization and best practice adoption.
      • Collaborate effectively with cross-functional teams, including sales, product development, and support, to ensure alignment and successful delivery of solutions.
      • Share lessons learned in all areas (customer escalations, process, projects, etc) with team to stive for constant improvement.
      • Identify gaps in process or areas for improvement.
    Requirements for Success:
    • Prior experience as a supervisor/manager within a software implementation or support environment.
    • A minimum of 5+ years client service implementations, business to business, and/or computer support/service experience
    • A supply chain or EDI background or an understanding of transaction processing
    • Experience with ERP systems such as QuickBooks, Sage, SAP, NetSuite, or Microsoft Dynamics
    • Experience in working with customers and projects of varying sizes and complexity; with the ability to interact with key stakeholders and manage customer concerns and escalations.
    • Experience working in close partnership with sales teams to provide support closing client deals and managing handoff from sales to implementation
    • Experience with managing project schedule and budget; responsibility making sure projects are complete on time and on budget
    • Experience with project scheduling tools
    • Experience with Microsoft Office and Internet applications
    Education:
    • Associate or Bachelor's degree required
    • Project Management Certificate Preferred
    Who is TrueCommerce?

    TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, DanoneWave, Siemen's, Ocean Spray, and many more.

    Please visit our careers website for additional information.
  • True Commerce

    Manager, Implementations

    3 weeks ago

    True Commerce Columbus, United States

    Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a big impact. The Implementation Manager is responsible for ensuring that True Manager, Implementation, Cont ...

  • Saxon Global

    Payroll Implementation Project Manager

    3 weeks ago

    Saxon Global Ohio, United States

    Title: Payroll Implementation Project/Program Manager · Location: 100% Remote · Duration: 12 Months Contract · Job Descriptions: · Must have directly PM'd multiple payroll implementations and truly understand the gotcha's and intricacies – cannot be someone who has been on the p ...

  • GXO Logistics, Inc.

    WMS Technology Implementation Manager

    2 weeks ago

    GXO Logistics, Inc. Columbus, United States

    Logistics at full potential. · At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our ...

  • GXO Logistics, Inc.

    WMS Technology Implementation Manager

    3 weeks ago

    GXO Logistics, Inc. Columbus, United States

    Logistics at full potential. · At GXO, were constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our ...

  • Axis New England

    Director, Automation Shops and Solutions

    2 weeks ago

    Axis New England Franklin, United States

    **Job Category**: Sales/Business Development · **Brand**: Motion · **Job ID**: R24_ · **Status**: Full time · **SUMMARY** · The Director of Automation Shops and Solutions will hold a strategic leadership role responsible for overseeing the structure and operation of the organiza ...

  • Motion Industries (MOT)

    Director, Automation Shops and Solutions

    1 week ago

    Motion Industries (MOT) Franklin, United States

    **SUMMARY** · The Director of Automation Shops and Solutions will hold a strategic leadership role responsible for overseeing the structure and operation of the organization's Production facilities, with a specific focus on standardization and expansion. Reporting directly to the ...

  • The Laurels of West Columbus

    Registered Nurse

    1 day ago

    The Laurels of West Columbus Columbus, United States Full time

    Are you a critical thinker, a skilled communicator, and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN) at The Laurels of West Columbus, you have the opportunity to use your nursing skills and become a leader. · Benefits: · Comp ...

  • Milwaukee County

    Assistant Superintendent

    2 weeks ago

    Milwaukee County Franklin, United States

    Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. · Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combine ...

  • The Laurels of West Columbus

    Registered Nurse

    3 weeks ago

    The Laurels of West Columbus Columbus, United States Full time

    $7,000 Sign-On Bonus for full-time employees · Full-time night shift (7pm - 7am) with rotating weekends. · Are you a critical thinker, a skilled communicator, and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN) at The Laurels of ...

  • The Laurels of Norworth

    Registered Nurse

    2 weeks ago

    The Laurels of Norworth Columbus, United States Full time

    Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN) at The Laurels of Norworth, you have the opportunity to use your nursing skills and become a leader. · The Laurels of Norwort ...

  • The Laurels of Norworth

    Registered Nurse

    3 weeks ago

    The Laurels of Norworth Columbus, United States Full time

    **NEW and IMPROVED wage scale RN pay scale starts at $36/hour with NO experince (Wage increases due to years of experince)** · Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN ...

  • St. Francis-Emory Healthcare

    Registered Nurse- Case Manager

    3 weeks ago

    St. Francis-Emory Healthcare Columbus, United States Full time

    Description · Under the general supervision of the Case Management Director, acts as a patient advocate/ Case Manager to hospital clients. An autonomous role that coordinates, negotiates, procures services and resources for, and manages the care of complex patients to facilitate ...

  • PRIMUS GLOBAL SERVICES INC

    Jde CNC Admin

    3 weeks ago

    PRIMUS GLOBAL SERVICES INC Franklin Lakes, United States

    **Position: JDE CNC Admin with Upgrade Experience** · **Location: Franklin lakes, NJ** · **Type of Hire: Contract** · **Responsibilities of a JDE CNC**: · 3. Platform Experience Hands on experience with any two JDE supported server platforms (UNIX, Linux, Windows,iSeries). Hands ...

  • The Laurels of Walden Park

    Registered Nurse

    3 weeks ago

    The Laurels of Walden Park Columbus, United States Full time

    $7,000 SIgn-On Bonus · Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN) at The Laurels of Walden Park, you have the opportunity to use your nursing skills and become a leader ...

  • BD

    Marketing Director

    2 weeks ago

    BD Franklin Lakes, United States

    **Job Description Summary**: · **We are **the makers of possible**: · BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and ...

  • Central Garden & Pet

    Brand Manager, Small Animal

    3 weeks ago

    Central Garden & Pet Franklin, United States

    **Description** · Are you ready to make an impact and take on a new job that provides a platform to grow yourself and your career with a growing brand? · Central Garden & Pet is searching for a **Brand Manager** to join the Small Animal team in our Central Specialty Pet business ...

  • Kroger

    Grocery/asst Dept Leader

    2 weeks ago

    Kroger Columbus, United States

    Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates; · perform production and customer service functions; maximize store sales and profits safely and ethically in · accordance with policies and procedures. Demonstrate ...

  • St. Francis-Emory Healthcare

    Infection Control Practitioner

    3 weeks ago

    St. Francis-Emory Healthcare Columbus, United States Full time

    Description · Coordinates, implements, and evaluates the organization's infection prevention and control program to ensure consistent high-quality patient care for the hospital. · FLSA: Exempt · EEO: X 01 Officials and Managers □ 02 Professionals □ 03 Technicians □ 04 Sales Worke ...

  • Bug Tussel Wireless

    Field Marketing Specialist, Retail

    1 week ago

    Bug Tussel Wireless Columbus, United States

    **SUMMARY** · The Field Marketing Specialist is responsible for developing and executing strategic marketing plans that align with organizational objectives and promote the Bug Tussel and AT&T brands. This role collaborates closely with the marketing team, retail product managers ...

  • BD

    Specialist, Medical Affairs

    2 weeks ago

    BD Franklin Lakes, United States

    **Job Description Summary**: The Specialist, Medical Affairs for Post-Market Surveillance (SMA-PMS) for Specimen Management (SM), Medical Affairs (SA) is responsible for post-market reporting compliance activities. This position is accountable for coordinating and contributing to ...