Marketing/Sales Manager - San Diego, United States - InterContinental Hotels Group

Description

• Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night and catering sales and revenue goals are met or exceeded.
• Actively prospect, market and qualify new business for the Borrego rooftop bar and the hotel.
• Achieve personal and team goals as assigned.
• Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. Focus on increasing corporate preferred business, social room blocks and social event revenue for Borrego.
• May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.

PEOPLE

• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
• Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Conducting outbound sales activities including but not limited to, outside sales calls, networking events, phone prospecting, joining and participating in industry events and building a local contact database
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.

GUEST EXPERIENCE

• Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
• Interact with outside contacts:
• Guests – to ensure their total satisfaction
• Airlines, wholesalers, social accounts, tour and travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business for the hotel and Borrego rooftop bar
• Other contacts as needed (Professional organizations, community groups)

RESPONSIBLE BUSINESS

• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Perform other duties as assigned.
• May serve as "manager on duty" as required.

QUALIFICATIONS AND REQUIREMENTS
Some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:
o Frequently standing up or moving within and outside of the facility
o Carrying or lifting items weighing up to 25 pounds

Other:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• Ability to travel to attend workshops, tradeshows, conventions, etc.
• May require a valid Driver's License.
• May be required to work nights, weekends, and/or holidays

CA PAY TRANSPARENCY
The salary pay range for this role is from $70,000 - $80,000. This is only applicable for jobs to be performed in San Diego, CA.

This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting.

We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.

You can apply for this role through the link below (or through internal career site if you are a current employee).

Note:

No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.

The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.

Want to be part of the journey? Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to.

With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS

• Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night and catering sales and revenue goals are met or exceeded.
• Actively prospect, market and qualify new business for the Borrego rooftop bar and the hotel.
• Achieve personal and team goals as assigned.
• Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. Focus on increasing corporate preferred business, social room blocks and social event revenue for Borrego.
• May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.

PEOPLE

• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
• Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Conducting outbound sales activities including but not limited to, outside sales calls, networking events, phone prospecting, joining and participating in industry events and building a local contact database
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.

GUEST EXPERIENCE

• Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
• Interact with outside contacts:
• Guests – to ensure their total satisfaction
• Airlines, wholesalers, social accounts, tour and travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business for the hotel and Borrego rooftop bar
• Other contacts as needed (Professional organizations, community groups)

RESPONSIBLE BUSINESS

• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Perform other duties as assigned.
• May serve as "manager on duty" as required.

QUALIFICATIONS AND REQUIREMENTS
Some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:
o Frequently standing up or moving within and outside of the facility
o Carrying or lifting items weighing up to 25 pounds
o Handling objects

Other:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• Ability to travel to attend workshops, tradeshows, conventions, etc.
• May require a valid Driver's License.
• May be required to work nights, weekends, and/or holidays

CA PAY TRANSPARENCY
The salary pay range for this role is from $70,000 - $80,000. This is only applicable for jobs to be performed in San Diego, CA.

This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting.

We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.

You can apply for this role through the link below (or through internal career site if you are a current employee).

Note:

No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.

The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.

Want to be part of the journey? Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to.

With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area. Making travel inspiring. It's what we do.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.

Start your journey with us today.

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