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    ServiceNow Consultant - Columbus, United States - Mphasis

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    Description

    Job Title : ServiceNow Consultant

    Location: Plano, Tx Columbus, Oh and Wilmington, DE Only Local candidates

    Need - 12+ Years of experience.

    Note: Service Now certification is mandatory

    Mandatory skills

    • HR Service Delivery module experience
    • Service portal experience
    • ServiceNow Certifications

    Job responsibilities

    • Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
    • Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
    • Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
    • Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
    • Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
    • Contributes to software engineering communities of practice and events that explore new and emerging technologies
    • Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change
    • Adds to team culture of diversity, equity, inclusion, and respect

    Required qualifications, capabilities, and skills

    • Formal training or certification on ServiceNow platform concepts and proficient applied experience
    • Demonstrated expertise in at least two ServiceNow Modules
    • Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).
    • Has experience working on system integrations between ServiceNow and other applications using REST API.
    • Strong analysis, problem-solving, and decision-making skills
    • Can debug issues and find new ways of proactive monitoring to ensure platform stability.
    • Ability to mentor junior developers, fostering a collaborative and innovative team environment.
    • Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.


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