- Customer Service
- Revenue Attainment
- Cost Control
- Technician Productivity
- Quality Assurance
- Cycle Time
- Ensure Service Advisors are keeping customers informed and are optimizing throughout
- Manage shop workload, schedule appointments, and maintain an organized schedule with all Service Technicians
- Hire, train, motivate, develop, counsel, and monitor the performance all Service department staff
- Process work orders from start to finish, in line with Company policies and procedures
- Assist in preparing an annual operating budget for the Service department
- Process warranty repairs
- Prepare and finalize invoice transactions with customers, including receiving payment
- Continually seek technical and product knowledge by completing on-line and hands on training
- Requires a high school diploma or general education diploma (GED)
- 5 + years of practical service management experience
- 5 + years of supervisory experience
- Written and verbal communication skills
- Microsoft Office skills
- Exceptional customer service skills
- Apply good judgment in recognizing scope of authority
- Must be able to multi-task
- Ability to maintain an orderly and clean shop
- Must be able to build a team and promote a teamwork environment
- Competitive compensation
- Health, dental, and vision Insurance
- HSA with company matching
- 401(k) with company contribution
- Company-paid life and short-term disability insurance
- Long-term disability insurance
- Holiday pay and PTO
-
Service Manager
1 day ago
Allsearch Recruiting Des Moines, United StatesService Manager - Growing Mechanical Service Company - Base Salary to 120 k/year - Des Moines, IA Our client is a family-owned mechanical servicing company, who has been in business for 40 years They are continually growing year over year, and are l Service Manager, Mechanical, R ...
-
Service Manager
6 days ago
Buffalo Wild Wings Des Moines, United States**Service Manager** · 3311 Se 14th Street, Des Moines, Iowa 50320, United States Location Des Moines, Iowa, United States JOB DESCRIPTION · **GAME DAY** · Our Sports Bar Service Manager is on the front line, operating our sports bars on a day to day basis. As a Service Manager ...
-
Service Manager
2 weeks ago
Rexco Equipment Inc Des Moines, United StatesDes Moines, IA, USA · Full Time · *Competitive Benefits: medical, dental, vision, LTD, Life, flex spending. For retirement planning: 401k and ESOP.* · As an employee-owned company (ESOP), we have a group of people that truly want our business to succeed. As our business grows, ...
-
Service Manager
3 weeks ago
Sanco Thermo King Des Moines, United StatesJob Description · Job Description · Responsibilities: · Customer Service · Revenue Attainment · Cost Control · Technician Productivity · Quality Assurance · Cycle Time · Ensure Service Advisors are keeping customers informed and are optimizing throughout · Manage shop workload, s ...
-
Food Service General Manager
3 weeks ago
Food & Vending Corp. Des Moines, United StatesManage the cafés daily meal service, events and operations related to finance and cateringOversee Catering with meetings, corporate events, and dining servicesProvide strategic leadership; hire, train, and develop staff, manage work schedules, create and retain a cohesive team of ...
-
Service Project Manager
4 days ago
Seneca Companies Des Moines, United StatesSummary: · Plan for and schedule service-type projects initiated by construction and/or customers including but not limited to Dispenser Upgrades, Site Startups, POS Installs, EMV, etc. Develop project specific checklists to ensure project consistency and completion. Support and ...
-
Manager, Technical Service
2 weeks ago
Crown Cork & Seal USA, Inc. Des Moines, IA, United StatesCROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers aroun ...
-
IT Service Delivery Manager
4 weeks ago
Pomeroy Technologies, LLC. Des Moines, United StatesJob Description · Job DescriptionThe onsite Service Delivery Manager is responsible for making sure that services are seamlessly delivered to our client. The individuals selected to fill this role oversee a variety of tasks, such as leading project teams, rectifying reliability i ...
-
Golf Services Manager
3 weeks ago
Topgolf Payroll Services Des Moines, United StatesManage and develop Hospitality Managers and Golf Services staff, including training and scheduling. · Oversee reservations and guest inquiries. · Ensure the cleanliness, maintenance, and organization of the venue. · Maintain retail inventory and drive promotions. · Monitor and ma ...
-
ESOP - Sr. Client Service Manager
1 week ago
Principal Financial Group, Inc. Des Moines, United States Full timeWhat You'll Do · As an ESOP Sr. Client Service Manager on our Employee Stock Ownership Plan (ESOP) Administration team, you'll establish and maintain effective relationships with ESOP clients to ensure growth, profitability, and retention in retirement services by providing high ...
-
Senior Technical Services Manager
3 weeks ago
Kemin Industries, Inc. Des Moines, United StatesOverview · Kemin Animal Nutrition & Health is seeking a Senior Technical Services Manager to join their Broiler team · In this role, this person will be responsible for providing technical support for the full commercialization of new technologies and products. Analysis required ...
-
Senior Technical Services Manager
3 weeks ago
Kemin Industries, Inc. Des Moines, United StatesKemin Animal Nutrition & Health is seeking a Senior Technical Services Manager to join their Broiler team In this role, this person will be responsible for providing technical support for the full commercialization of new technologies and products. Technical, Manager, Broiler, Te ...
-
Refugee Services Program Manager
3 weeks ago
Catholic Charities Des Moines, United StatesJob Description · Job DescriptionDescription:Looking to make a meaningful impact in people's lives? Join the Catholic Charities team For a century, we've been privileged to offer help and hope to those facing challenges. At Catholic Charities, our mission is to empower individual ...
-
Executive Services Management, VP
3 weeks ago
Farm Bureau Financial Services West Des Moines, IA, United StatesTechnology Services VP · Can you provide strategic direction for the enterprise business technology transformation? Do you have experience leading cloud adoption, establishing governance mechanisms, and delivering modernization initiatives? Can you manage major initiatives and d ...
-
Senior Customer Service Manager
1 week ago
Kemin Des Moines, United StatesOverview: · Kemin is hiring a Senior Customer Service Manager to join the Nutrisurance team In this role you will be involved in the development and execution of the departments strategic plan. Decision-making will focus on issues related to fulfilling customers needs and expect ...
-
ESOP - Client Service Manager
3 weeks ago
Principal Financial Group Des Moines, United StatesWhat You'll Do: · Looking for a career with the opportunity to learn and belong to a great team in a high growth business? Come talk with us If you are a great communicator, with strong numerical critical thinking skills, enjoy problem-solving and working closely with outstandin ...
-
Field Service Operations Manager
6 days ago
Hitachi Automotive Systems Americas Des Moines, United StatesLocation: (HE)Remote_Earth City · Job ID: · R · Date Posted: · Company Name: · HITACHI ENERGY USA INC · Profession (Job Category): · Engineering & Science · Job Schedule: · Full time · Remote: · Yes · Job Description: · General Information: · Hitachi Energy, located ...
-
Refugee Services Case Manager
3 weeks ago
Catholic Charities Des Moines, United StatesJob Description · Job DescriptionDescription:Are you looking to make a real difference in the lives of others? Join the Catholic Charities team For the last 100 years, we have had the distinct honor to provide help and hope for those in need. At Catholic Charities, our mission is ...
-
Experienced Financial Service Sales Manager
3 weeks ago
New York Life Des Moines GO Des Moines, United StatesJob Description · Job DescriptionMust live in the state of Iowa. · Do you thrive on providing leadership value and are seeking a rewarding career? New York Life is seeking a seasoned Financial Service Industry Professional to join our management team: · Embodies leadership and me ...
-
service manager
1 week ago
Compass Group West Des Moines, United StatesSERVICE MANAGERClick Here to Apply OnlineJob Description Canteen We are hiring immediately for a SERVICE MANAGER position.Location: Canteen Des Moines, 519 South 18th St, West Des Moines, IA Note: online applications accepted only.Schedule: Full Time; Monday through Friday, day s ...
Service Manager - Des Moines, United States - Sanco Thermo King
Description
Responsibilities:
Knowledge, Education and/or Experience:
Skills:
Abilities:
Benefits:
Powered by JazzHR