- Customer Service
- Revenue Attainment
- Cost Control
- Technician Productivity
- Quality Assurance
- Cycle Time
- Ensure Service Advisors are keeping customers informed and are optimizing throughout
- Manage shop workload, schedule appointments, and maintain an organized schedule with all Service Technicians
- Hire, train, motivate, develop, counsel, and monitor the performance all Service department staff
- Process work orders from start to finish, in line with Company policies and procedures
- Assist in preparing an annual operating budget for the Service department
- Process warranty repairs
- Prepare and finalize invoice transactions with customers, including receiving payment
- Continually seek technical and product knowledge by completing on-line and hands on training
- Requires a high school diploma or general education diploma (GED)
- 5 + years of practical service management experience
- 5 + years of supervisory experience
- Written and verbal communication skills
- Microsoft Office skills
- Exceptional customer service skills
- Apply good judgment in recognizing scope of authority
- Must be able to multi-task
- Ability to maintain an orderly and clean shop
- Must be able to build a team and promote a teamwork environment
- Competitive compensation
- Health, dental, and vision Insurance
- HSA with company matching
- 401(k) with company contribution
- Company-paid life and short-term disability insurance
- Long-term disability insurance
- Holiday pay and PTO
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Service Manager
1 week ago
Allsearch Recruiting Des Moines, United StatesService Manager - Growing Mechanical Service Company - Base Salary to 120 k/year - Des Moines, IA Our client is a family-owned mechanical servicing company, who has been in business for 40 years They are continually growing year over year, and are l Service Manager, Mechanical, R ...
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Service Manager
2 weeks ago
Buffalo Wild Wings Des Moines, United States**Service Manager** · 3311 Se 14th Street, Des Moines, Iowa 50320, United States Location Des Moines, Iowa, United States JOB DESCRIPTION · **GAME DAY** · Our Sports Bar Service Manager is on the front line, operating our sports bars on a day to day basis. As a Service Manager ...
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Service Manager
1 day ago
Consolidated Electrical Distributors Des Moines, United StatesSummary · Job title: Service Manager · Job ID: · Department: Delaware-Generators - 3E · Location: IA-Des Moines · Description · Summary: · We are currently seeking a skilled and experienced Generator Service Manager to join our team. As a Generator Service Manager, you wil ...
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Service Manager
1 week ago
Nationwide Trailers Des Moines, United StatesJob Description · Job Description **About Us:** · Nationwide Trailers of Des Moines is a dynamic and innovative full service, parts and sales departments dedicated to delivering exceptional trailers, parts and service. With a strong focus on customer satisfaction and quality, we ...
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Service Project Manager
1 week ago
Seneca Companies Des Moines, United StatesSummary: · Plan for and schedule service-type projects initiated by construction and/or customers including but not limited to Dispenser Upgrades, Site Startups, POS Installs, EMV, etc. Develop project specific checklists to ensure project consistency and completion. Support and ...
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Conference Service Manager
6 days ago
Aparium Hotel Group Des Moines, United StatesPosition: · Conference Service Manager · Location: · Des Moines, IA · Job Id: · 300 · # of Openings: · 1 · SALES COORDINATOR · Reports to: Director of Sales, position is non-exempt · WHO WE ARE · Surety Hotel is managed by Aparium Hotel Group which was founded in 2011. Since ...
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Manager, Technical Service
3 weeks ago
Crown Cork & Seal USA, Inc. Des Moines, IA, United StatesCROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers aroun ...
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Manager Customer Service
3 days ago
Pearson Lanka Des Moines, United States** Pearson Manager Customer Service Des Moines , Iowa Share this job · share by email** · The position is responsible for managing and developing a team of Higher Education Tier 3 Customer Service Escalation Agents. This includes determining long-range objectives and goals to m ...
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Senior Technical Services Manager
1 day ago
Kemin Industries, Inc. Des Moines, United StatesKemin Animal Nutrition & Health is seeking a Senior Technical Services Manager to join their Broiler team In this role, this person will be responsible for providing technical support for the full commercialization of new technologies and products. Technical, Manager, Broiler, Te ...
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Senior Technical Services Manager
1 day ago
Kemin Industries, Inc. Des Moines, United StatesOverview · Kemin Animal Nutrition & Health is seeking a Senior Technical Services Manager to join their Broiler team · In this role, this person will be responsible for providing technical support for the full commercialization of new technologies and products. Analysis required ...
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Senior Customer Service Manager
2 weeks ago
Kemin Des Moines, United StatesOverview: · Kemin is hiring a Senior Customer Service Manager to join the Nutrisurance team In this role you will be involved in the development and execution of the departments strategic plan. Decision-making will focus on issues related to fulfilling customers needs and expect ...
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Field Service Operations Manager
2 weeks ago
Hitachi Automotive Systems Americas Des Moines, United StatesLocation: (HE)Remote_Earth City · Job ID: · R · Date Posted: · Company Name: · HITACHI ENERGY USA INC · Profession (Job Category): · Engineering & Science · Job Schedule: · Full time · Remote: · Yes · Job Description: · General Information: · Hitachi Energy, located ...
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Experienced Financial Service Sales Manager
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New York Life Des Moines GO Des Moines, United StatesJob Description · Job DescriptionMust live in the state of Iowa. · Do you thrive on providing leadership value and are seeking a rewarding career? New York Life is seeking a seasoned Financial Service Industry Professional to join our management team: · Embodies leadership and me ...
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ESOP - Sr. Client Service Manager
2 weeks ago
Principal Financial Group, Inc. Des Moines, United States Full timeWhat You'll Do · As an ESOP Sr. Client Service Manager on our Employee Stock Ownership Plan (ESOP) Administration team, you'll establish and maintain effective relationships with ESOP clients to ensure growth, profitability, and retention in retirement services by providing high ...
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service manager
2 weeks ago
Compass Group West Des Moines, United StatesSERVICE MANAGERClick Here to Apply OnlineJob Description Canteen We are hiring immediately for a SERVICE MANAGER position.Location: Canteen Des Moines, 519 South 18th St, West Des Moines, IA Note: online applications accepted only.Schedule: Full Time; Monday through Friday, day s ...
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Restaurant Service Manager
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Kinseth Hospitality Companies Urbandale, United States Full timeWhat we offer: · Competitive starting wages · Health, Dental, Vision and other benefits available after 60 days · DailyPay · 401k · Paid Training · Paid PTO · Referral program · Discounts at all Kinseth Hotel Corporation hotels and restaurants · SUMMARY · Supervises and coordina ...
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Service Manager
1 week ago
Goodyear Tire & Rubber Company Urbandale, United StatesIMMEDIATELY HIRING - APPLY TODAY Starting pay for the market: $ $38.00/hr Primary Work Location: 11957 Douglas Ave Urbandale, IA 50323 Shift Information: We offer two shifts running from 9 am-6 pm and 9 pm-4 am About the Role: What will Service Manager, Manager, Retail, Automotiv ...
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Territory Service Manager MO, AR, OK
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Krone Des Moines, United StatesReports to: · Regional Service Manager · FLSA Status: · Exempt · Summary: · Responsible for conducting day to day service related activities with assigned dealers. Working with dealer Service Managers and Technicians to promote the product line and ensure service activities me ...
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Des Moines Airport Authority Des Moines, United StatesThis position is a critical component of the Des Moines International Airport. Work is performed under supervision of the Executive Director with considerable leeway for the exercise of independent judgment and initiative. The person in this position is responsible for carrying o ...
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Des Moines Airport Authority Des Moines, United StatesJob Description · Job DescriptionThis position is a critical component of the Des Moines International Airport. Work is performed under supervision of the Executive Director with considerable leeway for the exercise of independent judgment and initiative. The person in this posit ...
Service Manager - Des Moines, United States - Sanco Thermo King
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