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Richardson

    Customer Service/Call Center Representative I - Richardson, United States - ASK Staffing

    ASK Staffing
    ASK Staffing Richardson, United States

    1 week ago

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    Description

    Job Title:
    Call Center Representative


    Location:
    Richardson, TX


    Bill rate:
    $ /hr

    Qualifications

    • 1 year of Customer Service experience, or equivalent demonstrated through one or a combination of the following. Work experience, training, military experience, education
    • High School Diploma or equivalent
    Desired Expectations

    • Business to Business customer service and collections experience
    • Experience providing strong customer excellence and collections
    • Ability to work effectively and independently in a structured but flexible team environment
    • Ability to follow regulations, policies and procedures
    • Light Skip Trace experience
    • Strong analytical skills with attention to detail and accuracy
    • Call Center Experience
    • Basic Microsoft Office skills
    • Bilingual speaking proficiency in Spanish/English
    • Ability to navigate multiple computer systems, applications and resources
    • Ability to manage individual production goals and deadlines
    • Ability to make timely judgement decisions while working in a fast passed work environment
    • Basic finance knowledge
    Job Expectations

    • Training and job will be onsite full time in our Richardson office
    • Flexible to work any hours during hours of operation: Monday-Friday 9am-9pm CST
    o Your assigned schedule dynamic and is subject to change based of business needs and will fall within these hours of operation

    • There may occasionally be opportunities for overtime
    Posting Location

    • 3300 Renner Road, Richardson Texas (In Office) Skills:
    Category

    Name

    Required

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